improve server service. I have experienced 504 gateway time out several times

It was good. I like most things

I have been with HostingRaja for more than 2 years for hosting and recently for a domain registrar.The price is competitive and the service is quite good.Rarely do I have a problem but when I do tech support is quick to respond and help me resolve my problem.My only dislike is the menu interface although it is improving. They have the hPanel. I prefer the cPanel.

Good Experience

The support from automated response to a human was quick as I had to request something that the bot was not able to address.

Your prompt attention and response to my concerns were noticed.

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HostingRaja offers reliable performance and great value, earning a solid 4-star rating.

The processes to do things are user friendly. Despite that, they may contain errors that are not so clear, they could improve the copies to make them a little bit more understandable.The AI assistance throught the chat is really helpful, but the human assistance is better since they can get the context in a better way.Something that would be great if HostingRaja had, would be prorated upgrades, so users are able to upgrade to a better plan by paying the price differene, right now is only possible to pay the full price for a better plan.

My experience may change.... I just signed up for HostingRaja to migrate my website from WPengine, and the transition has been a 1 out of 100. The experience has been painful, and the customer service is your typical experience of working with a company that is not in the US, and doesn't take hand holding white glove experience serious. We have tried the auto migration that timed out and didn't work, I spent 5 hours on chat trying to do it manually, and they want the file in a certain zip that doesn't work, and now they put me off for another few days trying to find a solution. The problem I have is that WPengine sent me the file and I fowarded it to them, and they won't just do it for me. very frustrating. I might find a new one with REAL customer service. Ghost BoardsUpdate: April 7th: Finally got my website transitioned over. That was worse then going to the dentist for a cavity.... just be aware!*** Now that I have the website on HostingRaja - The SPEED is INSANE! 10 times faster then WP ENGINE. *** HAPPY NOW, I would give them a 5 star if the onboarding and migrating was easier, so I moved them from a 1 star to a 3.