Efficient - knowledgeable, professionalwhat more need I say?

I’ve worked with Namecheap for decades and they are simply the best!!!

Super easy to set up even when i made a typo in my domain name Go Daddy was quick to fix the issue. Thank you for the great Customer service.

I love that the customer service team has patience with me and stays on the phone until I am finished with my questions. They explain things in easy-to-understand terms.

Great service with knowledge and friendly staff. Simple and easy

Never, never hire go daddy for SEO or marketing. After purchasing SEO at 600$ and my first welcome call they feed me wrong info so I canceled the service only 2 days after purchasing and the day of welcome. They refused to refund and the SEO manger was jerk. They did not do and work

I called about my billing. I was not only given several options on how to reduce, but received more insight on what it meant to reduce and advantages/disadvantages for revisiting those benefits. Not only will I revisit and re-place, but will hire Namecheap to safely walk me through. Thx D. (Rep who helped).

The last two occasions I’ve needed to contact GoDaday, representative have been knowledgeable, friendly and patient with me while I tried to find my way around my screen. Today, Katerine (Peru) was so encouraging that I am still not worried about getting my issue resolved. We needed to end the call since there would be a delay before the company would implimit a fix on their end and me having to try it out again. The good news, she had forwarded her Namecheap email address so in case I need further assistance, I can reach back out to her and she would either provide assistance via email or call me back.

Worst experience with Namecheap "Support".I accidently didn't renew my domain and when I found out I contacted Namecheap support in order to get it back.I was told that my domain was already sold on an auction and it wasn't possible to retrieve it. I went into "punktum.dk" that handles danish domains and found the domain. While chatting, I went into Simply.com and moved the domain to this place.How can a "professional" customer service tell people that their domain is sold on an auction is beyond anything I've experienced before. That means it is a straight up lie and cannot be trusted.I'm moving all my domains away from them as they are clearly not trustworthy.

Complete piece of trash! They don't even f*king know what they are doing. The support team looks like they are drunk all the time, this is so F*king irritating!

Friendly, patient, informative, insightful, diplomatic, and thoughtful are words I'd use to describe Namecheap agent, Quinton. Thank you for offering outstanding service!

Friendly, patient, informative, insightful, diplomatic, and thoughtful are words I'd use to describe Namecheap agent, Quinton. Thank you for offering outstanding service!

I could understand him and he understood me. It was great to talk to someone who could speak perfect English! Not many companies can say they have a rep that can! Thank you!!

Customer service was prompt ,very friendly and very helpful

My experience was great because she was personable and feared other services that will enhance my business

I’d like to give a huge shoutout to Luke Paris at Namecheap for going above and beyond in helping me with my account. His responsiveness, expertise, and commitment to resolving my issues quickly were outstanding. Luke not only addressed my immediate needs but also took the time to explain the best options for my business, ensuring I had all the information I needed moving forward. His exceptional service made a real difference, and I’m grateful for his support!

I love the fact that Go Daddy has 24/7 access to customer service. The rep was knowledgeable, patient, and solved my issue. I highly recommend Go Daddy