My rep was Kelvin. He was awesome. I'm not computer savvy. He was able to explain things to me so I would understand. Very patient and kind.

Outstanding customer service experience with Mike! Thank you so much for your patience and best customer service I have ever received!

Garrett was very patient and made sure I understood everything.

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You can't transfer a .fr extension to Namecheap! I have so many domain names on Namecheap with a .fr extension that I bought on their website, but can't transfer. Now I need to manage that domain from another hosting company. Namecheap, useless here!

Hariharan was very polite and very easy to talk to. He was quick to point out what was wrong and immediately resolved said issues.

Glenville was the best representative for Namecheap!kind and patient

**Namecheap Customer Service Review**?????I had an outstanding experience with Namecheap's customer service! The representative I spoke with was incredibly knowledgeable, patient, and went above and beyond to resolve my issue quickly. They took the time to explain every step, ensuring I understood the solution, and even offered some helpful tips for managing my account better. Their friendly demeanor and willingness to assist made the whole process smooth and stress-free. Truly 5-star service—I’m a very satisfied customer, and it's great to know that Namecheap has such excellent support. Keep up the great work!

I had an incredibly frustrating experience with Namecheap support. Spent over an hour going in circles, with the agents repeatedly asking the same questions. Despite all that time, they couldn’t even manage to update my nameservers. The whole process felt like a waste of time—really disappointing.

I lost my website and started to panic. Called Namecheap and Stephen helped me and I am looking forward to him assisting me in the future.

Henry Jamaal assisted us today with an issue we couldn't find on the website and we were fixed and ready to go within minutes!

Customer service is what made the experience really easy.

Customer service is what made the experience really easy.

The representative, Bron was knowledgeable and complimentary of the Real Estate & Mortgage Business I’ve created and how I’ve used the tools provided to build my business.

Namecheap is always there to answer my questions and help me to understand technical issues with my website. I appreciate their customer service reps. They have always been kind and patient.

Omar, the Namecheap cust. svc. rep. handled my problem in a courteous, professional manner. He saved the day and I was very happy and grateful for his expertise.

Very happy/ I am very excited that I spoke to somebody who knew what they were doing guide me through. You guys need more people like this in your team outstanding and thank you very much for helping me out. I really appreciate it.

EXPERIONCE