I was so nervous calling in to customer service because I have so little knowledge of how this all works. To my pleasure I had the nicest and most patient customer service person assist me and I learned a lot. Thank you so much for having the BEST staff a girl could ever hope to call in to.

Jeremy explained Go Daddy’s services in a clear and concise way. Very personable representative.

Efficient and professional service

Excellent Customer Service

Robert from the sales team has been the only helpful representative at Namecheap. Everyone else has had a hard time answering my questions, wants me to do all the work, will be quite and ask me after a long hold, "Were you able to figure it out?". This is honestly the work platform I have ever had to work with. If I could give it NEGATIVE stars, I would. The website creator is a hot mess. Everything disconnects from time to time and the representatives they hired to help you, have no IT experience. They just want to search for the article and email it to you. They do not want to help you figure it out.

I had an amazing experience with Josh at Namecheap! He provided clear, detailed information and patiently answered all my questions after questions, making it easy to understand for me. His expertise and professionalism are top-notch! I give him a 10/10 for outstanding service. Namecheap your lucky to have him on your side!

I had to contact Namecheap today for what turned out to be my error.However, I first tried the chat which could not help but was so very helpful in giving me the phone number of a representative to call. I called the number and immediately got the phone answered and within not even a 1 minute a real live person - Jonathan - was there talking with me! Jonathon was such a pleasure to deal with. He was calm, sounded and had the energy of being relaxed which calmed me down immediately. He kept me informed of every step and even gave me recommendations on what could be done. He was so kind, professional, patient, understanding and incredibly knowledgable.I've been a Namecheap customer for many, many years and not only do I highly recommend them, their customer service has always been #1 in my eyes!

I always receive great customer service/support from Namecheap! :)

Knowledgeable reps & Great customer service,

Namecheap is Garbage i understand why there is No Review area they would be as embarrassing as Kamala Harris trying to explain anything in Politics

My rep was knowledgeable friendly and solutions oriented.

Always helpful staff and technicians especially for me who isn’t tech savvy.

Matthew was extremely knowledgeable, professional and simple when giving instructions. I'm not a very saavy computer individual, but, David made it a seamless process. He answered all my questions and assisted me while I was attempting to navigate my way through it all.

As always, Namecheap support is top notch !!Representatives are friendly, patient and knowledgeable!

Sargon was extremely dedicated to my account details, he helped me organize the products that would best fulfill my business needs. He was polite, patient, and positive.

Great Service! Andrew was super helpful. He walked me through fixing my email account and made it very easy. He was very knowledgeable of where I need to go, which made process seamless!

I was so concerned when I called the Go Daddy support line but I was blown away. First and very importantly my call was answered quickly. I was not put on hold for longer than a minute. Then I was happily surprised that the young man helping me was from right here in the states, so there was no linguistic problems. The young man I spoke to solved my problem and even saved me some money. Whoo hoo!

Daniel was great! Thank you for all your help

They listened very well and was able to understand my needs to be able to help me