Hi, Neptune Network company committed a big fraud through your site, stole more than one billion dollars of people's money and does not answer to anyone. Fraudster to complain

Absolutely love the customer service reps they are always so patient and so kind!

Customer service is key when signing up for a new service. The representative I spoke to was very helpful and thorough and patient with his explanations to all my questions.

New experience less stressful with devoted answer givers.

Friendly, patient and able to resolve my queries

Erica was superb in helping me this evening. She help me with the issue, I’m having with my domain. She went above and beyond to find the issue that I’m having with my domain. I will have to wait 24 to 48 hours to see if the results she put in the system has really fixed the problem and my domain is connected to my website is working!

Rob at customer service made my experience easy and informative. Great guy.

Yamin did great. Always a live person works better. Yamin's friendly attitude was very easy to work with. He absolutely is a great representative of Namecheap! Thank you also for quick response to my call.

I have some changes with my transaction and the rep flawlessly resolved the issue. She’s very knowledgeable that made everything easy. I would highly recommend Namecheap to my family & friends.

With Namecheap, you get to speak with a real person. They sort the issues out without delay and you can get on with your work. Unlike the issue I have with Google and you can't even speak to a living person.

Excellent customer service

Great Customer Service, Knowledgeable and Helpful

Honestly their customer support is so incopetent. I've been dealing with them for days and not only they didn't help, they just broke my entire website.As classic, they keep bouncing me between teams and nobody is taking responsibility for what they've done. Instead of helping, they destroyed days of work for an almost perfectly working website.

I am incredibly angry with this company. I am trying for weeks to get a refund for a mistakenly added product. It is impossible to contact them via email. they advertise that they have a chat but it is not possible to connect. I called them 3 times every time waiting for 30 minutes to connect and another 40 mins while they were trying to solve the issue which they could not. Afterwards, they promised to contact me with a solution and they never did. So I had no other choice but to call them again! It is a total joke - a website provider does not have an email address?! NEVER EVER use their services.

I had a list of 10 questions, which became 20. All the way through, Adil, the agent I was talking to, reassured me it was okay, and that he was willing to go through all of them. I learned much about building my website within that phone call. After talking to him, I was confident enough to finally publish my website. So thanks, Adil.

Great service, very clear instructions on how to set up domain name and email addresses. Super friendly too!

Go Daddy is an absolutely fantastic company that I have been using for about 15 years. Their customer service is amazing.

My issue has been fixed. But it can be handled better by the support team they misguided me.

John was able to help me through a very complex situation that required describing actions I had to complete, something very difficult to do over the phone. But he made it easy, and he did it with great patience. I couldn’t be happier with the service!

Excellent customer service. He was very knowledgeable about my issues & resolved them quickly.