Namecheap

Phoenix, United States
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4.40
Based on 10834 Reviews

5

62.76%

4

24.45%

3

3.32%

2

5.67%

1

3.80%
About Namecheap

Namecheap is an American ICANN-accredited domain name registrar and web hosting company, based in Phoenix, Arizona.

Tags
Hosting
Contact Info

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REDACTED FOR PRIVACY

Amazing customer service

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Akash Raj

I needed help and customer service got me through.

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Arun Bhaskar

Completely fraudulent activity by these chancers - had my domain on auto renewal, it failed to renew for some reason 20 days before the expiry date and when I went in to manually renew they added a £70 redemption fee.Despite being on time, they refused to remove the fee, and then refused to give me a transfer authorisation, despite me being the owner of the domain and having no outstanding invoices.Steer clear, buyer beware.

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Arun Bhaskar

Fast and simple service.

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DIXSON RODRIGES

Juan was great in solving the problem of a glitch in the system. Thanks!

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Arvind Singh

Thorough and quick - was a billing question and resolved immediately.

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DOMAIN ADMINISTRATOR

Besides the hold times on a phone call, everything seems to go smoothly once the rep comes on.

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P Rajkumar

Doug was very friendly, personable, and resolved my issue quickly.

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Deepanshu Budhija

Namecheap has always been super helpful whenever I call. No hard sales pitches which is much appreciated.Rick helped me out, no questions and offered some good advice.

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Sumit Mittal

Go Daddy has always been there for me. They are very helpful with answering any questions I have about my website.

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DipaK Kavathiya

It was all about the customer service... Elishah was knowledgeable, professional and truly a delight to work with. He was able to re-launch our landing page, link the accompanying email and set up our SSL in a remarkably short time. It was a pleasure working with Elishah + Namecheap again... it has been over 25 years!Cheers! Marita + Richard BakerBaker Graphics, Westport CT

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Sandeep Israni

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Krishna Ghosh

Had a great experience with Tom in Customer Service. He fixed everything for me within minutes. Highly recommend. Tom deserves a raise/promotion!

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Chandru S G

Kristen was knowledgeable and helpful in helping me change the DNS to connect my domain to a new website.

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Ghayatri Pasa

The customer service agent Pamela was a breath of fresh air...really easy to understand and work with

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Kalvinder singh Bons

I was pissed that Go Daddy did not notify me that my domain name was up for renewal and was now up for auction! I contacted customer service at Go Daddy and talked with Jaycee Ann who spent A LOT of time on the phone trying to retrieve my domain name out of auction. In my opinion she went over the top in customer service and deserves 5 stars.

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Gopi Go

The representative Carlos understood exactly what I was looking for, led me to the answer quickly and efficiently. Very happy With the customer service at Go Daddy today. Thank you, Carlos!

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Rajesh Kataruka

The rep was patient and knowledgable and looked into all the questions that he didn't know the answers to. He was organized and made sure translate information to me that I didn't understand. This is coming from a person that knows very little about these types of services.

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Customer (SM Infomedia)

Customer Service Rep David was very clearly spoken, and efficient.

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RESH MOHAN M

Their customer service has always been amazing helpful. No joke. You only wait a couple of minutes, you talk to a real human, and they get your the answers. For real, they're great to work with. Highly recommend.

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