You are so friendly on each support. Thank you so much.

Martinita was very professional and helpful while assisting me.

Customer service is Zero. I have, again!!, been issued a wrong invoice and they are not capable of rectifying it with the product information. They are actually telling me to hand in an erroneous invoice, everything will be fine. I was told this 2x now. I'm shocked. Not sure they have any idea of how the tax office works, just looking for errors. According to the reply, apparently this matter will be sorted, BUT I'm being sent absolute USELESS links!! or told to call the USELESS customer service!!! Very unprofessional and NOT user friendly.

Namecheap support is outstanding in every respect.

I will never use Go Daddy again. If what you are doing is not important then Go Daddy is fine.

Great support. Great services. On the day I needed their help, Chelsea was extremely helpful. She gets 5 Stars/5. (And MORE!)

Had a very complicated issue and Gino stayed on the phone with me through it all, excellent customer service!

They guided us through setting up and making changes to our account and domain very well. Answered all questions and our rep was very polite.

Jennifer was the most patient, knowledgable, kind help to solve all problems and even give good advice for future use.

My account guy, Luis at Namecheap was fantastic! Really helped me pick the right service bundle. Very informative, listened to what I needed and signed me up for the right program.

Excellent rep ( Wayne) was knowledgeable, helpful and solved multiple problems for me.

The representative went above and beyond to resolve my queries and share information that benefited my situation. He really didn't have to but did. That was much appreciated and valued.

I have used Namecheap personally and professionally. They are always helpful, available, and followed up. They are great to work with and I know I can count on them for any size project.

Namecheap’s customer service is outstanding! They are always courteous, friendly - and will go the extra mile to help you with whatever issues you ask about.

Niño Andreaus is an all-star CX provider! He answered all my questions and was so proactive to help me understand things I didn’t even think about. I highly recommend him and hope he is well regarded by his colleagues and supervisors. Namecheap is fortunate to have him as an employee.

Blog Help. I called Namecheap support to help me set up a blog. I'm rather challenged with certain technical issues, but Darvin explained everything clearly and concisely and helped me get everything set up so I could have the blog hosted along with my existing website to save money.

Kenyana, my tech support agent, was so professional and kind. She made sure that she availed herself to any questions that I had and provided all the information needed! There has never been a time that I have had a rude agent and Kenyana put the icing on the cake!

Misleading Product Description. I signed up for a market + Basic package for $155 and it says "Includes One Year Professional Email". When my renewal came up - I went to check the renewal option and under the included items with renewal again was "One Year Professional Email" so I'm thinking it is a bundled package with the website, so as long as I renew I get an additional year of email. Well, they cancelled my email after I renewed and when I contacted customer service they said it literally just meant One Year only and even though I renewed under this package that email would not be renewed and that email renewal is separate pricing. I told them, they should not have the wording "One year professional email" under renewal package - anyone would think that means the email gets renewed for one year. They did not offer any work around for it and just said sorry it was misleading. Will not recommend as that is blatantly misleading product description. They should completely remove email as a product under the renewal package.