gcashpaymaya

Nicole was amazing. She went above and beyond to help me out.

My issue was resolved. I appreciate the gentleman that helped me, he was not in a hurry, he listened and he confirmed with me before any step he took to help me.I hope he gets a good raise in his salary.

The Namecheap operator was patient and helpful. He resolved my problem and was clear and friendly. I had been unable to solve this problem myself and appreciated the help the operator provided.

Great Experience excellent customer service service.

2 days ago I paid for 2 domain + website, then I create web and published, everything works fine but couldn’t buy and of plans so decided go to support, they had some issues as well, after that manually added plan to the basked and paid around 140£( for a standard plan) unfortunately support couldn’t fix all the problems and they temporarily changed my website for some random templates etc, lady from the support promised that everything is now done and I have my plan paid on my website, plus she said that I have to wait 90 min and they will restore it to my previous web which I made before, unfortunately nothing happened, spoke with 2 other team members but they don’t know what’s going on… I ended now with no website and I have to create everything again … spent over 300£ and no help at all Update: team contacted me today again, they fixed some issues but had to built my website again. Some support members are great, some are useless. Anyway my website works fine now !

Teresa was absolutely amazing! You are lucky to have her on your team!!!!

I have always had great support from Namecheap. A bit more than a week ago I had an email issue. I think it was fixed on the call. At the end of the call I was presented with an option for server side email security which I accepted. Immediately I started having issues with providers (Gmail) bouncing my email for lack of authentication. After 4-5 calls to Namecheap Support my emails are still being rejected by some services. My SPF, DKIM & DMARC records are all in the GREEN. I find it interesting that my email started bouncing after the new security was put into place. I guess I’ll see how authentication progresses over the next 1-2 weeks. Frustrating at the very least.

Aziff has been extremely helpful. I'd like to give him 10/10 for solving my query. Extremely happy customer :)

Customer service Rep Rob was very helpful and resolved the reason for my Call.

The US-based, in-person customer care is what separates this company from all others. Namecheap is way above and beyond for this reason, even though they have a lot of products to offer, it's their customer care people who make this company. This is why I have been doing business with Namecheap for many years and am very satisfied.

I have been a loyal customer with Go Daddy for over 6 years now and I must say I love them more and more over time. I love how they stay up-to-date with the latest and greatest updates like AI capabilities as well or the endless website templates that helps a lot with their do-it-yourself website setup and designs. And if that's not enough their 24 hours customer services/sales team definitely sealed the deal for me!

Agent was very patient. Explained everything clearly. Kind. Made things easy.

Simply the best. Maxine listened as I explained my issue, and had it settled in 90 seconds. You just can't beat that. Namecheap is the GOAT!

Hello, it was the great customer service I received.

Great service!Caryn is awesome!

The support team is first rate, usually, and the person who helped me today was exceptionally good and knowlegable. It is now wonder that I've been a loyal customer since 2006.

Very helpful and upto the point. Overall excellent services