Great experience and Edden was more than helpful she has excellent customer service.

Go daddy live support is world class and should be adopted by everyone

Adam was personable yet professional and detailed with his help. Great customer service!

This man was very rude to my 73 year old Dad! He has no patience and will never get our business or anyone I know! EVER!!!!!!

Sindy was fun and very helpful. Took a little stress off the experience.

I could not get my emails into my Outlook. The first agent I lost connection after 20 min. The second one I closed down after 12 min.Then Jaquelyn called me back (from 2 days ago) asked what the issue is, which I explained. I then followed her advice and in a few minutes it all worked.That's what I call exceptional service. She took the initiative to call back and solve the problem.

Best Customer Service Ever!On 8/30/2024, I spoke with Kimberly and she provided with me the best solution in the kindest and clearest manner. I learned how to operate my account and she guided me to remember why Namecheap is the best company ever. Go Namecheap! Thanks Kimberly. You helped me so much!

The Namecheap representative, Mark, who helped me recently was fantastic. No high-pressure sales like Namecheap has been known for in the past from my experience. He's knowledgeable, understood what I was asking and made some suggestions that were beneficial. Highly recommend him.

Alina is amazing! I couldn't be happier with the service she provided. She was immensely helpful, and very patient to answer all my questions. She's also highly personable, positive and delightful to speak to. She's an asset to your team and matches my exceptional experience with Namecheap these past 10 years. Thanks for everything!

My website was down, and while the domain was via Namecheap, the site itself was a masked forward to one of my Typepad blogs. The agents at Namecheap found the problem and fixed the problem with professionalism, courtesy, and a sense of urgency. I have always been impressed with the excellent customer service at Namecheap, and today was another excellent example.

The representative at Namecheap was so helpful. It took just a minutes to do what had been taking me too long. So grateful they have someone there to actually answer the phone! Yay for real customer service and being able to talk to a human! Thank you!!

I've been a happy Namecheap customer for many years. Though I've called Namecheap dozens of times in the past, and the customer service agents have always been helpful, Jay (the person who helped me today) is no doubt one of the very best. He not only resolved my problem in minutes, he saved me from redoing a lot of work and turned my bad day around with his caring attitude and kind words. I cannot thank him enough. People like him make the world a brighter place.

They make websites easy for lay people

Helpful and patient. Guided me through 18 domain purchases

Rather than reading from a script, like so many other helpdesk employees, the guy at Namecheap actually listened to my problem, and together we walked through just what was going on. Most helpful, and highly recommended!

Thanks to Duane, he saved us from a difficult situation with our office emails. He acted quickly and efficiently-very professional as well.

Namecheap is an essential, robust, flexible platform that is easy to use for those of average computer ability. GD gives each person the ability to "Make a statement on the web"; and thereby communicate, teach or do business just like any corporation.

I use to be a huge fan of this company. I've been with them for many years but recently after reviewing all of my domains and websites, I realized there was an additional package I hasn't ordered.I contacted them several times and asked to speak to a manager but they never let me speak to one. After my claim was submitted, I was told even though I didn't order the product, I still had to pay for it because I should have caught it sooner. So I'm currently looking for a new provider.The last 2 agents were sarcastic in replies as well

So helpful, amazing knowledge made my life easier thanks so much ??