Phillip was great! He really went above and beyond to help me resolve my issue.

I initially wrote a review expressing my displeasure in working with Namecheap Web Design Services. I was experiencing what I often call "millennial customer service" - the kind where no one wants to talk to the client and put in any work to solve a problem. All conversations are through an app with no response...But then, to my surprise, these folks stepped up to the plate and came through. I received a call from the Team leader and I worked one-on-one with a terrific web builder/designer (Blandine) who listened carefully, obviously took great notes, and then did the work, and did it well! I am on track to finish and launch my new website ahead of schedule and on budget. Great work by Namecheap. Many thanks.

I had the pleasure of working with Florence recently, and I couldn't be more impressed with the service I received. From the moment we connected, Florencewas courteous, professional, and genuinely eager to help. They took the time to listen carefully to my issue, ensuring they fully understood my concerns before diving into the resolution process.What stood out the most was their promptness and efficiency. Not only did Florence resolve my issue quickly, but they also did so with a level of expertise that left me feeling completely confident and satisfied. Their friendly demeanor and willingness to go the extra mile made the entire experience seamless and stress-free.It's rare to encounter such exceptional customer service, and Florence truly exceeded all my expectations. If you're looking for someone who is both knowledgeable and dedicated to resolving your issues with care and efficiency, Florence is the person to trust. Thank you for turning what could have been a frustrating situation into a positive and pleasant experience!

Namecheap has always been very helpful. My man Conor is a rockstar in customer service!

I experienced fantastic customer service by a lovely Go Daddy representative called Marisol. She was patient and incredibly knowledgeable. Thank you

very professional US based customer service

Christian Andrew was so helpful---he walked me through a difficult computer question I had and stayed on the phone to go through all the steps needed. I was about to cancel my account but because of Christian, I am willing to pay for this Domain. I may also add one of the different protection plans that he explained so clearly

Namecheap hs the best customer service of any company i’ve ever dealt with. thank you!

I was so relieved to be able to speak with an actual representative who was able to assist me in resolving my problem!

Always helpful customer service.

I am adding a star for the customer service department, for which it took over 30 minutes to obtain the number. But they were helpful with refunding a charge on a service I had cancelled.Now the bad: 4 years into the service my domain stopped working. The only work around was a new domain name, that at least would show up when you typed in the old site. But it was disconcerting to people. Then 6 years later the domain again had glitches loading and it wouldn't allow me to update information on the website (which I had done in the past). This time customer support told me that they were too busy and I should fix it myself, which obviously I would have done If I knew how. Therefore this negative review.

Great customer service !

Customer service folks were patient kind and helpful. Got my issue solved!

Garrett was great. As a new business owner I am at a loss with everything I have to do.He was very friendly, helpful and knew what he was doing. Everyone should hire employees like him that give great customer service. Thank you.

I've been a Namecheap customer for many, many years. I'm always able to get my questions answered and any problems resolved immediately. I especially appreciate that they will usually offer me a discount on services I may need. I highly recommend Namecheap!

Customer service is amazing even in the wee hours of the morning. Very courteous and professional. Helped a new team member with her postcard and completeing her order. Always a 10.

Each call has been addressed professionally and timely.

I called to get info on email essentials. Bruce did a phenomenal job answering my question and helping me out with organizing my info. Thank You Bruce, job well done.

After several days of complete crap help from other Namecheap employees, then came Bill H. excellent service, handled everything I needed done. the first time