Had the pleasure of being helped by Jorge this time. Called with a simple question regarding a product renewal, walked away with a brilliant consolidation of our portfolio of products at Namecheap, saving us money, time and hassle for the foreseeable future. From my experience, Namecheap really sets the standard for customer services! Keep up the good work!

I appreciate my account being fixed so quickly and easily!

Had serious issue with our company's email and got through right away to Clarence in Customer Support. He understood almost immediately the issue (was a DNS record in our WIX site relating to GMAIL) and provided exactly what I needed and walked me through the process to resolve it. He was phenomenal!

Product knowledge of representatives

It's Namecheap; you get what you expect. No more, no less. Not a terribly exciting review I know, but I'm generally satisfied with the service I've received and with my experience.

After being tossed around by another service I established a Namecheap Account which was affordable and accessible I'm able to update and get information when my updates fail. Go Daddy has extraordinary and knowledgeable customer support and that's the best part. THANKS DEREK. who is certainly a diamond. Happy New Year Namecheap

This young lady was sharp, knowledgeable, and saved part of the sale. I hope she reflects the improvement needed to outsources customer service. Good on ya!

Namecheap customer service and technical support is excellent, both through online chat and phone support. Knowledgeable, helpful, friendly, and great problem solving.

Been using Namecheap for years and they have always been there for me when I have questions.

The representative was very knowledgeable and patiently stayed on the phone with me until my issue was resolved!!!

The customer support was very friendly and helpful. I was able to get a great understanding of how to use and for compliance emails. Very grateful for the gentleman that helped our company.

I appreciate speaking to a knowledgeable live person who has marketing experience. He was able to navigate us through a difficult task.

I have owned a domain for a number of years and have always been pleased with the level of service I have received with Namecheap. No company is better. Elijah was my tech when I needed something important and he was awesome.

The Namecheap rep he was very knowledgeable and extremely helpful

My customer service rep helped me save lots of money and went beyond my expectations! Thank you so much!

Doug at Go Daddy solved my problem and was extremely helpful! I give him 5 stars!

Namecheap!There is no other that can deliver on all your website needs.

Great easy access and excellent customer service

Dear Namecheap,I am writing to express my deepest gratitude and admiration for Keyla and Namecheap in general; Keyla provided me with truly outstanding service today. As I sincerely told her over the phone, she is, without exaggeration, “the perfect human.” Throughout our 2.5-hour phone call, Keyla exhibited unwavering professionalism, patience, and positivity. Her ability to maintain such an exceptional level of attentiveness, kindness, and detail-oriented care over an extended period was genuinely remarkable. During our conversation, I made several purchases for my new e-commerce business (and decided what I now want to purchase from you all the essentials vis a vis my upcoming blog). I am confident that I will continue to make future purchases exclusively through Keyla, as she was gracious enough to share her direct extension with me upon my asking her for it for this specific reason. She has now officially become my dedicated Namecheap sales representative, a role she has more than earned through her exceptional service. Keyla went above and beyond by promptly emailing me detailed resources and articles regarding my newly purchased services and products--also upon my request, as well as information about additional services I plan to acquire in the near future. Her thorough follow-up and proactive assistance demonstrated her commitment to ensuring I had everything I needed to succeed in all my creative business endeavors. Additionally, Keyla took the time to double-check my actions with my recent purchases—some made just yesterday and earlier today—to verify that every detail was in perfect order. I deeply appreciated this extra effort for which I asked that showcased her diligence, dedication, and patient loving-kindness of helping people through working at your company. And she patiently helped me a lot, as this is my first business I've owned and operated! Keyla possesses an impressive blend of technical expertise, sales acumen, and a warm, personable approach in conversing with customers. She provided valuable guidance as a web-based small business consultant, offering thoughtful advice on navigating various options, including her input while I chose my new toll-free business number I bought from you today! (Remarkable product, by the way! You guys should advertise this service more--you'd make a killing!) The discounts she extended were a very kind gesture, and her genuine desire to help me succeed was evident in every interaction between very quick hold times. I have worked with many web-hosting and website-design companies over the years since the age of 12, and my long-standing belief that Namecheap is the absolute best remains unchanged. It’s not just the highest possible quality of your products and services—it’s exceptional team members like Keyla who set your company apart. Keyla is a rare gem—a professional with both technical brilliance and an authentic, kind-hearted nature that organically contributes to great sales for your company. I truly hope Namecheap recognizes and cherishes her contributions. She made my day today, on New Year's Day--a day I have dedicated to working on my ambitions (just as I did late last night on your website during New Year's Eve) so that with Namecheap's help, I can bring into the new year with me vast and vastly exciting abundance and prosperity. Thank you for fostering a team that includes such incredible individuals. Namecheap has played an essential role in bringing my e-commerce dreams to life, and Keyla’s support has made this experience exceptional. I am loving every second I spend using your products and every dollar I spend investing my money with you so I can bring all my various business goals into fruition. With sincere gratitude, Stephanie Case

Derek hooked it up, deftly bringing a solution way more elegant than what i had cooked up, and on a holiday, too. Worst part was the 4 minute wait...