Fast, reliable, prompt delivery and service

I had some services that needed cancelling with extenuating circumstances. David was patient and easy to work with. He resolved my requests with a pleasant demeanor and interest in resolving my issues. Definitely an asset to the Namecheap support team.

I was able to be guided by the agent to resolve m problem. It was fast and seamless

Jermey provided exceptional customer services, and resolved my issue. He presented himself professionally as well as being compassionate. He helped make this a user friendly experience despite my limited knowledge in this area.

Fredrick was both pleasant and insightful with helping me understand a whole lot that I did not know anything about. He then took the time to run through all that I had signed up for which is everything I need to succeed for a very reasonable price! Thank you Namecheap!

Great customer service

The customer support Lady was very nice & patient. I truly appreciate her help.

I was panicking when I called, and Freddie was extremely patient with me. Not only did he solve my issue, but he also waited on the line with me until I was completely comfortable with the process.

Because when I call with a support question I GET to speak with a human! Jordan is an amazing service representative. They were kind, listened to my concerns and addressed everything during our phone conversation! Thank you Jordan!!! wish there were more Jordan’s out there at other organizations ??.

Great customer service

I spoke to several Go Daddy reps in the past requesting assistance to turn off the authenticator but all of the prior reps were not able to help me. Aira Mae was patient with me throughout my frustration and helped me turn it off and get into my account. I am forever grateful. Thank you Aira Mae

Namecheap is a great partner to have. Their representatives are knowledgeable and professional.

My Namecheap agent sat with me throughout the entire process of registering my domain. She was very knowledgeable of the steps that I needed to go through, very jovial and gentle with my mistakes and glitches.

Customer service rep was very knowledgeable and responded to my request immediately.

The helpdesk support people are great and experienced. They fix my issues quickly and the right way.

Well during the year I been with this service every time I have questions or any issues I have being able to reach a human fast and easy, as more companies switch to AI it's a real headache to write a proper phrase to have the help you need with directions on how to solve it navigating their web, Human understand and get a fast idea on what you need even if your articulation is bad they able to understand what the person means, when I encounter a company that have human in the other side of the screen or phone to me it means they really care for their customer and they are making sure customer service is at it's peak