The friendliness and the knowledge of the employees is rare to find these days. I have some issues and they were quickly resolved. When the lady I spoke to, didn’t know something she put me on hold and got the answer. It is also nice when you can still deal with a real person instead of AI.

I needed urgent help. The representative was very patient, helpful, and knowledgeable. I recommend Namecheap at 100%.

The representative I had the pleasure of speaking with helped me understand that Namecheap does more than just domain names. Now I don't have to look for help with my website I can us Namecheap. Love it.

Always very helpful!

I have used Namecheap for years and they are always helpful, polite, and remedy whatever issue I have have had.

I spoke to Mrs. Santiago , he was super professional, very helpful, friendly, kind and the important he solved my issue.Thank you Santiago . Sammy

I woke up this morning with a $1300 fee from Namecheap. I wasn't sure where it came from, so I called and spoke to Rob. He was amazing.Thoughtful, professional, incredibly competent. As you could see, we did not solve my problem initially. However, Rob called me in the middle of me writing this, with an update! AMAZING

I have little patience, but the Namecheap rep was excellent and never gave up on me! I kept messing up and wanted to toss the computer out the window! The technician never gave up on me in spite of my frustration. Been using Namecheap for years and highly recommend them!

Such great customer service and easy to follow instructions by the representative who guided me through a technical issue.

Dylan was the consummate professional, and my issue was solved in 45 seconds. Thank you guys very much!

Mrs. Ava was very professional and courteous. I appreciated her patience and helpful attitude in figuring out the issue. We were able to find a solution and now I am up and running with building my webpage.

Operator spoke perfect English and resolved my issue quickly.

EVAN WAS GREAT, STAYED WITH ME THROUGH THE ENTIRE PROCESS WHICH I WOULD NEVER HAVE NAVIGATED BY MYSELF.

the answer to all my needs

I made 3 calls today to transfer domains. I spoke with 3 different representatives. Each one was polite, courteous and very helpful. I appreciate having an English speaking representative! Each one was above and beyond stellar help!

Jay was awesome to work with. Listened, said 'Okay, here's what we need to do" fixed it and BAM less than 5 minutes and we were done.

Very good overall experience with support team member at Namecheap.

Namecheap & their phone support is always top notch! Thank you!

What made my experience so great was the customer service rep, Alexie. She was understanding and patient with my lack of knowledge.