Blake was extremely helpful. He answered all of my questions and took time to explain what I didn’t understand.

Respectful, patience, kind and helpful service

Skilled tech rep solved problems with grace and patience. Good access to a real human with real skills.

Namecheap uses live technical support people which is SO much better than Microsoft's automated system. Namecheap's people are always courteous and helpful.

I've been a long time user of Namecheap, but hadn't kept up my skills in the interim. I got the help of John Paulo who was of terrific help. His supervisor, Jason, was also very helpful in getting my payment method approved. And now -- I'll try to remember what I knew about Namecheap's website builder secure in the knowledge that there are super qualified helpers on the other end of the "line."

I wanted to take a moment to share my experience with Namecheap's customer support team (John), who went above and beyond to assist me in getting our website live.From the moment I reached out, John was patient, and incredibly knowledgeable. He guided me through the entire process, ensuring everything was set up correctly, and were quick to resolve any issues I encountered. I truly appreciated their clear communication and willingness to help, making what could have been a stressful experience feel effortless.Thanks to Namecheap's support, our website is now up and running smoothly. Thank you again to the Namecheap team for your exceptional service!

I’ve been with Namecheap for many years, but no customer service representative has ever stood out the way Marek did this week. He went above and beyond to find a solution, while remaining professional, and reliable throughout the process. He followed through, called back, and was proactive at every step. He deserves recognition for his efforts!

excellent care

Patricia B.was particularly helpful. We use Namecheap alot and Patricia B.was particularly quick at assisting us. What normally takes 30 minutes took a 10 minute call.

The client representative was knowledgeable, courteous and professional. Was able to get my ticket resolved expeditiously.

Friendly customer service agent who was knowledgeable and helpful

Steven was very helpful while setting up my email to devices. Patience is the ultimate virtue to a non technical person!Thanks again!

He really took his time to gain a clear understanding of what problems I was experiencing and patiently explained every detail and steps to follow. He did not get off of the line until he was certain my problems had been resolved. If you are reading this review thank you again for all your help!

Scott was kind and helpful and a cheerful voice, when having a difficult time buying a domain.. He made it quick easy and I felt very secure in my purchase..

The guide was informative, knowledgeable, pleasant, and patient. He resolved my issues and gave me options for more efficient use of the product.

I have used Namecheap for the past 4 years. Namecheap has been extremely helpful with all issues, including restoration of a deleted webpage.

The representative took her time to explain everything I need she had a lot of patience with me.

The agent had an in depth knowledge of the Namecheap system and fixed my issue.

I like working with Namecheap because they have real people who take calls. I don't have to get lost in a series of AI helpers.