In our businesses experience with Namecheap, we have found their technical and general support has been exceptional and always has solved our problems. To date, we are very happy with Namecheap for all our website and email needs.

Margot with Go Daddy was great. She spent nearly 1 hour with me on the phone and was very patient and receptive to my domain related needs.

So I worked with Phil. Last night I worked with a CS agent for over an hour. Zero results. Phil, within 3 minuets knew the solution to my issue. And he explained it to me in a way that I understood. And get this, he listened to the problem. Then offered a solution. The guy last night just kept talking over me. So #1, he listened. #2 He understood the problem because he listened. #3 He walked me through the solution. #4 This helped me to understand the differences in the reporting system. #5 He didn't make me feel like a dumbass for not understanding all the nuances of Namecheap. Dear Namecheap, what ever your paying Phil, it's not enough. I spent over an hour with the guy last night. Phil was chill and easy to work with. I'm guessing his solutions rate exceeds most. People who receive solutions dont keep calling back and keeping using your resources.

Bill was patient and helped me create an email

The best customer service EVER. Expert support with little or no hold time. Just doesn't get better than that.

I recently contacted Namecheap for assistance and had an outstanding experience with their customer support. The agent, Marco, was incredibly helpful and resolved multiple issues. He assisted with accessing my email account, adding my web developer as a user for managing WordPress, and even helped remove unnecessary products. Marco's expertise and friendly demeanor made the process smooth and efficient. Highly recommend Namecheap for their top-notch support!

Thank you Ed for fixing my issue with my domain name. He did it quickly, he was professional and friendly.

Xavier was Top Drawer. I had some issues setting up my emal, and they were just great. I was in a pretty sour mood up until they picked up. Great work getting to the issue, and resolving it to the abolute fullest extent. I almost wanted to come out and have a beer with them! Thank You!

The staff were extremely helpful in resolving my needs.

I reached customer service in the middle of the day without having to wait at all. The representative who assisted me was incredibly knowledgeable and friendly. He went above and beyond to help me, genuinely going the extra mile to resolve my issue.

My experience with Namecheap was superior. My representative Ceta was professional, yet personable and attentive to my business needs.

My call was handled perfectly by Jonathan. Well above my expectations!!!

The service of Namecheap has always been outstanding, professional and courteous.I started using Namecheap's service 8 years ago on the advice of my son. He said at the time that their service is exceptional. It has been and still is.

Sargon was the BEST! I had a few things I needed help with and he took the time to thoroughly go through them and make the changes I needed. He also explained things so well that I fully understand them now.

10Jan25 1227 Located in New Zealand and Australia I am a Namecheap customer since about 1990. Great service for decades. This morning I phoned for help. Marvin Joe worked for over an hour with me to validate the site display (on Chrome, Safari, Firefox etc) problems my sites are having. Not completely resolved yet. But I am hugely satisfied with all the probable causes we have eliminated. A little more homework at my end, we agreed, needed today. Thank you Marvin ! Happy New Year !

My customer service rep was knowledgeable and went the extra mile to converse with a supervisor on a specific issue for me. Ultimately, he worked out the best package for my client at the lowest rate.

With Namecheap you can make a phone call and get a REAL PERSON who knows that they are doing. And, they care about providing excellent customer service and always do so!