ALWAYS BAD TO THE BONE on time solving problems!!! That's why I been with Namecheap for over 20 years! They good as GOLD!

Excellent service with people who talk clearly and plainly and know what they are actually talking about. No one reading from a script with an accent that makes them impossible to understand.

Jonathan at Namecheap discovered my website had become infected and blacklisted, which enabled me to get it fixed; MUCH APPRECIATED

Namecheap's IT assistance is excellent and one reason why I use Namecheap. Life in a changing technical world is sometimes difficult simply because technology changes. Namecheap makes things better.

Michelle Carrozza, was a joy to work with! She was patient, funny and explained everything that we were doing together.

Y'all saved my url/website. Thank you!

Namecheap is awesome! Jerelin was outstanding (and patient) in helping me get reacquainted with the Namecheap website.

They just stole my 10 year old domain, disabled chat and don't respond to emails.Please don't use Namecheap!

Stayed on the phone for 45 minutes and I had a lot of questions. Matt took his time and was very patient and polite. He also got us a meeting with the SEO team to see if they can help us with our online presence.

Great customer service

Avoid at all costs. They will block your account at any convenient opportunity without warning, taking your domains forever. I lost all my domains (more than 10), and 2 of them expired while I was waiting for a response from support (MORE THAN TWO MONTHS).They blocked my account, claiming that one of the domains had a WHOIS address in Russia. Nearly three years after the start of the war and sanctions, they decided to block my account along with all my domains just because one of them had a Russian address. I obtained a bank statement and sent them a document proving that I am in Georgia, where my Georgian address is listed. In response, they demanded a residence permit or a passport from another country. Do these primates really think that it’s so easy to get a residence permit or, even better, a passport from another country under sanctions? Of course, the domains will wait for me. They can't even unlock the account so I can leave their lousy service, and they can't even transfer my domains themselves. I won't let this go; I will take legal action. I have already lost 2 domains.

I very much appreciate being able to speak to a live person especially when things are not going smoothly do to my lack of technical skills and understanding.

I called with a query and the lady from Go Daddy was very helpful and sorted my problem out.

Rep was very patient and clearly explained the process.

Excellent, very helpful agent, solved the problem

Namecheap had all the elements I needed to get a simple site up and running quickly: leasing domain name, creating a wordpress site (joomla's good too, btw), setting up professional email. Then I was able to add more sophistication pretty readily via free and affordable plugins: improving site search, adding DMARC lines for avoiding spam filters, easy to build forms like for "contact us" emails, and beautiful content display like accordians and searchable tables.

Been with them for over 18 years and they’re always looking out for us! Thank you

When I canceled my website, my Google email pointed to Cloudflare. I hadn't received a single email for three weeks. Christina at Namecheap understood that I had no knowledge of IT or coding and, very calmly and professionally, walked me through changing the DNS/Nameservers. Within 10 minutes, we had my email back up and running.

I have inputted all required info and my site is not up yet.