Being new to domain names, etc. I was very nervous and didn't understand much. Mohamad explained where the error was and told me what he was going to do, very polite. He was able to resolve the issue.I'm so happy that I can TALK to Namecheap. Beats communicating via email for some other support teams, hands down!

Whenever i have a problem or question i know Go Daddy will resolve it, as usual got through to a real person very quickly who resolved my email problem - got me working again and reviewed my account.

Great personality

I am a small company selling software on Namecheap. My first product significantly exceeded my upload file size limit. I called Namecheap and worked with the customer service representative who worked very hard with me to get the upload size I needed under my current plan - no additional charge. Well done!

I wouldn't even give Namecheap one star, I’ve still not heard from anyone from Namecheap from my previous review experience also dated August 2nd.I will continue to keep this thread updated.

Namecheap has been hosting me for many years and has always been great to work with.

friendly, concerned, helpful, efficientshe was outstanding

Jeremy at Namecheap was easy to talk to, informative, and had recommendations to help my business be even more successful!

TreShawn did a great job supporting me on updating my payment method. Very easy going and smooth transaction process.

Hopeless products and services by #Namecheap .Do not use any of their service. You'll get in trouble for sure. They're not promising with any of their product or service. Worst of you Namecheap.I bought a domain by mistake and when asked for a change, they said sorry can't be done.do whatever you want.this is pathetic. Worst Namecheap support.I lost my hard earned money buying with Namecheap.I never ever recommend.

Monica took her time to listen to me, laugh with me and provide me with the information that I requested. Give her a big raise, flowers and a promotion. She is a great employee. Don't lose her.

understood exactly what needed to be done, took care of it promptly, great attitude

Terrible customer service. I was talking to four different people via WhatsApp. They kept disappearing, and I had to explain a problem again to each of them. I've been unable to use the product and asked for a refund, but they said no.

I called with many questions on how to improve my companies visibility. Barry took the time to work through our options and assisted me in updating our current page and went above and beyond to ensure I was happy before hanging up.

The Business development and Migration team were very patient and helpful and took their time to explain things to me. I very happy with the service received

Customer service understood what the issue was and helped me. Even when the call dropped, they called back within a few minutes. Sometimes it's difficult to speak to Customer service when they are in another country or have a heavy accent, but both people I spoke to were very easy to understand, especially when I was already feeling frustrated.

The customer service rep was exceptional, was a native english speaker, understood the platform and was incredibly helpful.

The representative was very knowledgeable and patient. I appreciate the time he spent explaining things to me. He made what I thought was a terrible situation painless. Thank you.