Neil was patiently able to take time to understand my issue, explain what had happened and to helpfully restore my website without any fuss or bother.

Namecheap has been easy to set up and use for my website and online store. It has been reliable and easy to navigate.

My rep walked me thru all the steps needed to resolve my issue. Easy instructions and he was very patient.

Needed help with a domain transfer. Justin knew how to deal with every aspect of the host from whom I wanted to transfer to make it a speedy process, and of course, assisted with setting up the domain and email with Namecheap.

I find Namecheap website builder to be user-friendly and very easy to navigate. Just BEWARE that if you cancel a website domain or subscription package, check the Namecheap billing page as auto-renewals may still exist with your payment information even after you cancel directly with the customer service team.

AmazingService

The rep was very helpful and really came through when I need him. His expertise really assured me that Namecheap was a great step in my company’s future

I called customer service for my email essential setup. Customer service representative helped me and won my heart.

I had a technical question/issue and the customer service person was terrific and got me taken care of.

I use Namecheap to host a web site over Ten years ago.So when we decided to start another business, we went to Namecheap and I was pleasently surprised to see a?l of the SEO/CRM and shipping tools that are builtin and can be interpreted into you website/ business.

Axel helped me set up my new Apple devices which replaced the older models. He was attentive, professional and very knowledgeable. Breath of fresh air after a separate representative ("Diane") hung up on me!

Kevin was attentive, and provided excellent service, when our call was dropped, he immediately called me back. my experience was one of being heard and taken care of.

John of Namecheap was absolutely FABULOUS in assisting me on the phone today with determining the Namecheap products I need! He waited until I completed the necessary revisions and refreshed his browser to ensure I had done them correctly!! He is the Ultimate in customer service!! Thank you for having him onboard!

Namecheap has been my domain provider for years. Whenever I had product/ solution issues or questions, they are able to resolve in a timely and quality manner.

I had an excellent experience with Namecheap's customer service! I was on the phone with Chris for over an hour, and he was incredibly helpful throughout the entire process. He assisted me in setting up my new email and ensured that my old email was successfully forwarded to the new one. Chris was patient, thorough, and stayed on the call until all of my issues were resolved. It's rare to find such dedicated and knowledgeable support, and I truly appreciate his time and effort. Namecheap customer service exceeded my expectations, and I feel confident knowing I can rely on their team for any future issues. Highly recommend!

This platform is incredibly user friendly. Their tech support was very kind, patient, and great with guiding instructions.

Namecheap is such an easy to find and secure a domain. They offer excellent service for all aspects of getting your site up and running

Their service rep (Laura) was patient and, of course, knowledgeable. Listened to the end of my sentences, confirmed what she heard, and was considerate in her explanations and corrections - without sounding condescending.

The tech support representatives are very knowledgeable and they seem to always resolve any issues we have.