Jeremy was very patient with me as I am just a layman with regard to website jargon and specific technical aspects. I usually have a web guy help me but I have downsized my company and now it is just me. I am a super salesman but know very little about the interworking of website technical information. Jeremy wasn't pushy and was able to help me in a kind manner.

I had the pleasure being able to talk to Brennon Bowman today. He help me get the best deal and package for my website that was suited for me and what my business needs. Prior to our call, I was on the phone with Microsoft for about 25 minutes very frustrated and agitated that they could not help me. After I called Go Daddy and got on the phone with him, I felt relieved that there was a solution to my problems, and he was patient and kind. He walked me through it sometimes even three times because I was a little lost. He helped me navigate the Go Daddy business side of the website and even offered extra help for the Google search engine and marketing at a later time or even today if I chose to. I can’t get over how amazing my experience was. I don’t usually write reviews like this, but I was very impressed and satisfied. Sometimes it’s hard being a new business owner and I feel way more confident now that I know that I have the support and help from Go Daddy. I would recommend everybody work with him! Everybody needs a Brennan when it comes to the Go Daddy platform! 10/10!!

Bryan was very helpful and had a willingness to help with my problem. Any answers he could not provide he sought out help and was able to come up with a solution to my complex issue.

Outstanding support and a real live human when needed.

I had a fantastic experience with Namecheap. The representative I spoke to was incredibly helpful in explaining the different plans available and took the time to help me compare their services with other outside of Namecheap. They guided me to choose the most affordable option that best suited my needs. I highly recommend their services.

Great customer service when something goes wrong. You can always get somone ON THE PHONE to help almost immediately!

Excellent techs

Laurence is an amazing example of excellent customer service while helping migrate my site to new WP hosting and also teaching me very clearly how to do this. With his guided instructions and having him migrate the site for me yesterday successfully, I was able to do it all by myself on another site today! Thank you so much Laurence for the incredible work you've done for me and teaching me how to manage my sites!

The Tech Team is very knowledgeable and patient. This time I worked with Lemuelle and he is super. Thanks again Godday.

Namecheap has wonderful customer service representatives. Vicky was very helpful in resolving a need for our website and providing additional information on services that may be beneficial to our organization.

Tech knew what he was doing. Solved my comlicated problem easily

The Namecheap team addressed all my questions and made me feel like a valuable customer. ??

Associate was pleasant, patient and most knowledgeable. A complete pleasure to work with.

Jennifer, the Namecheap assistant working with me was well informed and even found some security issues about which I was unaware. She also informed me that there were some phishing emails that informed me my password was expired and asked me to update my password. I would never do that without talking to Namecheap, but she verified my concern was was a phish. She was also very professional and assisted me in reviewing all my upcoming renewals.

Yvena was friendly, knowledgeable, thorough, and patient!

As a CEO running a thriving business, I rely heavily on professional, reliable service from my partners. Unfortunately, my experience with Namecheap's customer service and technical support has been far from satisfactory.I’ve faced several frustrating issues, starting with waiting over an hour and a half for technical support. Additionally, mishandling my account caused disruptions, including being locked out due to malpractice on Namecheap’s part, and having my email services disconnected. After adding a new business email and domain to replace my former ones, I encountered further complications.This level of inefficiency is unacceptable and poses a direct risk to my business revenue and operations. Time is money, and Namecheap’s errors have wasted both. I urge Namecheap to take immediate steps to resolve these issues, ensure my accounts are running smoothly, and provide a cohesive update to avoid any further setbacks.Clause: If these issues are not completely resolved and fully operational by January 17th 2025 – 48 hours from now], I will have no choice but to initiate legal action for punitive damages due to the financial and operational strain caused during this downtime.As someone who values professional integrity, I expect Namecheap to take full responsibility and prioritize the solutions my business requires to continue thriving.To all future and current customers: approach Namecheap cautiously, as their current support system seems to leave much to be desired.

I was completely baffled by Outlook failing to open, and instead just endlessly cycling a Microsoft dialog "Trying to sign you in." The Namecheap customer service rep was able to quickly resolve the issue, and I'm able to access Outlook again.

Just writing to point out that after I got a reply to my first review of Namecheap saying I will be contacted by email it never actually happened, they never reached out to ask for information as promised. Definitely do not trust this company and don't waste your money!!I am absolutely furious and reaching out to trading standards for a refund. What an absolute joke!!!

I had issues with my email service. I believe it has been resolved as I was directed to something suspicious in my settings. The gentleman was knowledgeable so let's see if he was correct