I just learned so much about all the things I need to make my website completely secure and have it run effectively. Trevor was very knowledgeable, super friendly and extremely helpful. I couldn't be more pleased with the way things went.

I've been with Namecheap for nearly 6 years now (they provide my domain, email address & website) and every time I've called them or they've called me, they have managed to help me save money and streamline the services I use them for. They have called several times during my subscriptions with them to ask me if I am happy with the products, their services etc. and if there's anything else they could help me with. The website builder in particular is fantastic; I have no idea about building websites but when I look at mine compared to some others (for businesses in the same sector) I'm always amazed at how much more professional it looks. Today I called to ask about future payments for my current subscriptions and I was helped by Stephen. Stephen was really friendly, listened carefully to all my questions and was also incredibly patient when I had to put him on hold and call my bank halfway-through our phone call. Stephen helped to put a future subscription package together for me that is essentially going to save me 50% on the fees I would have paid over the next 10 years.I have always been very pleased with the service Namecheap provides and absolutely recommend them.

The Customer Service agent assigned to me was awesome. He promptly answered my questions and resolved all my issues.

Helpful, Kind and patient customer service advisor

I called with an IT issue with my emails. It was rectified while I was on the call. This is by far the best IT service i've ever dealt with.

There may be cheaper ways to host domains, but the customer service for size of business is excellent and I feel safe and secure knowing I'm hosting with one of the best.

Fantastic all around. Got a domain and setup a custom email however I ran into some issues. Contacted support and was put through to Charles in the US who within minutes got me all set-up. Customer service like this is unheard of these days!

Mica-ella was very helpful and friendly.

Eric was terrific. He understood my problems and clearly and patiently explained my options. Gave me price points. Excellent service. One of the best stoned service person I’ve encountered at Go Daddy. Thank you so much!

the customer service representitive, Irwin, was very patient and understanding of all my concerns and changes made to change our account.

I called in twice and both Chris and Jonathan were very knowledgeable, friendly, and helpful. They gave me the impression that they cared and really wanted to help. Chris recommended the plan that I bought and gave good reasons why it would be best for my particular situation. Jonathan helped me actually get connected so that my website could be found and seen on the internet. So far you folks are top notch in the service arena. Thanks.I spoke with Chris on 1/16/25 & Jonathan on 1/17/25

Problem solved with their technical support! Just the wait is over 30 minutes.

Horrible customer service! Spent 3 days with 4 different people. it took 6 hours getting a simple problem fixed! What an absolute nightmare. Buyer beware! I want compensation for my wasted time!

My tech was able to resolve a complicated issue in one call! Knowledgeable and patient.

In today's society, the hope to get "okay" service seems to be the norm, which is sad. Today I got nothing nearly close to that. If there was more than 5-star review, he deserves it. Jonathan was polite, professional, knowledgeable. All around exceptional. My issues were resolved. All questions answered with understandable explanations. Jonathan, you made my day so much better. My mood was instantly improved, thank you for that.

Jeremy was very helpful and very patient with my request. Very thankful!

Diofel helped me with 2 issues that I had been having with my business website and email for many months. I finally had time to call today. He was patient with me and guided me to fix these issues since I am not computer savvy. It was satisfying for me to fix them myself. Thank you Diofel.

Tawny, my CSR was outstanding! She worked with our Marketing Executive to successfully migrate the website and email addresses seamlessly!Great service!