I've rarely had to call Namecheap. However, each time has been a good experience. The staff seems to be very knowledgeable and addresses any inquiry. I'm happy to have Namecheap as my provider.

He helped a new reseller learn a few tricks

They answer the phone and you can understand what they’re saying and they resolve your issues. How refreshing!

Worked very hard with a frustrating issue until it was fixed, a calm demeanor, much appreciated him tackling this problem and seeing it all the way through without passing the problem along to someone else.

I just opened an account with Namecheap.com to upload a new website but I had issues with my hosting and my first option was contacting customer service. I was assisted by Jennifer Sosa, she provided me with outstanding customer service! She was highly professional, patient, and went above and beyond to resolve the hosting issues with my new website. Her expertise and dedication made the entire experience smooth and stress-free. I’m incredibly impressed and grateful for her help—truly an awesome experience!

The tech support person Sargon was very helpful. Not only did he fix the problem but also answered my many questions with great suggestions. I got a very clear picture of my web hosting options and how to better manage my Go-Daddy products.

The knowledge and support of the technician was exceptional. Very concerned with correcting or technical issue.

Aaron in customer service was patient, knowledgable and well mannered.

Jared was extremely polite and helpful, he was very informative and I appreciate his help and excellent customer service. He should get a raise.

Unable to access my account over 2 weeks and many hours and back and forth with support.

Fantastic customer service with knowledgeable support personnel

Superior customer service! Very helpful and the folks working at Namecheap are always sharp. One of the few support queues that I do not dread calling. Thanks Namecheap and Brandon for solving our problems and making it easy for our team.

Informative, professional and pleasant. A true trifecta.

The representative was very helpful. She also resolved my problem. Good service.

I hate that I don't remember my representatives name because she definitely remembered mine. She went above and beyond to assist me with the numerous changes that needed to be made on my website. She held my hand through the entire process. Not only was she patient but she helped me by making some very practical suggestions. I don't regret the money I've sent with Namecheap

The tech I spoke with was super patient and helpful. He resolved my email issue and I was very happy.

It was a great call and Dan was the reason I stayed with Namecheap. He listened to my needs and offered some opinions and then took care of me making this call in most enjoyable. 10 out 10 for sure :)

24/7 help, it's a blessing.

Philip George was such an amazing representative. He was very helpful, patient, and friendly! He was so engaging and went above and beyond! I would 100% hire Philip! I hope if ever called again I get Philip. Awesome job Philip and amazing customer service skills!