Namecheap

Phoenix, United States
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4.40
Based on 10834 Reviews

5

62.76%

4

24.45%

3

3.32%

2

5.67%

1

3.80%
About Namecheap

Namecheap is an American ICANN-accredited domain name registrar and web hosting company, based in Phoenix, Arizona.

Tags
Hosting
Contact Info

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Madhusudan V

I am new to this and built my first web site ever! It was a lot of fun, but then I created a problem. One call to the help-desk, and after explaining what I had done they were very nice and corrected the problem. I learned what not to do in the future, but most important, I learned that Namecheap has great customer support!!! Which seems to be a very rare thing in today's world.

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FIS LTD

Vinothini was a great help! she was kind and understanding and helped me to navigate through my multiple technical difficulties! thanks so much!

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jimmy georgegeorge

I really appreciate my representative Ms Jolly. She was super knowledgeable about the service that I was having difficulty with. Her sweet and kind voice encouraged me to don’t hang up the phone, while I became frustrated. Thank you so much Ms. Jolly for making me smile at the end of the call.

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Vasudha Shaban

Representative was knowledgeable patient and helpful.

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Vishwas Kampan

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ARYAN BHATT

I’m very happy with the support I received from Steven. He was professional, knowledgeable, and patient throughout the process of closing my account. His clear communication and efficient assistance made the experience smooth and stress-free. I truly appreciate his great support!

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Rohit Sharam

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Manmath Raut

My tech support, Joe, is so appreciated by me. As an American, he fully comprehended my issues and offered doable solutions. Great job, Joe, and Namecheap!

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Rajashree Moleyar

I find time and time again that the support offered by Namecheap is the best. I have always been able to get a fast and helpful response.

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Quick Support

I was blessed to have a great Customere Service associate name Chris help me address a personal issue regarding my account. I had to drop Go Daddy services. While resolving the issue suddenly I had uncommon technical issues with my computer. Chris was patient with me. Unfortunately due to technical issues with my computer I was not able to finish thetask at hand. Chris then said he would call me back on Thursday and help finish the task. In saying this allow me to say "this was real customer service in action" Thank you Go Daddy leadership for hiring Chris. Chris thanks again for your great service.

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Ranjan Singh

Once again, Namecheap's customer service experience was flawless. I had two relatively complex account and domain issues to solve that required human interaction. Jason was exceptional, resolved both issues, and had me off the phone within 5 minutes.

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rohit thorat

The service is excellent.The tech do knows how to fix the issues.Very efiicient.

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Gaurav Gupta

The customer support representatives were superb. I am a retiree so having the kind of technical support personnel is extremely important and in both cases Jacob and Rienhold were outstanding

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Sachi Keswa

My complicated question was simplified when I spoke with the rep. She unraveled it and helped clarify and simplify what I thought would be difficult to fix.

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Vikram Chetha

Very professional, friendly, and knowledgeable service. Oustanding tech support.

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mohammed ilyas

Richard is very friendly and he solved my problem!

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SANTOSH MALI

Chad with the Namecheap customer service team was awesome. He quickly and professionally took care of my issue and can't say enough about his skills and Namecheap's platform. GREAT JOB

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Vaishnavi Websoft Private Limited

Rick was absolutely amazing! Not only was he very patient and listened to what my needs were, he took the time to help educate me on the available products and gave me additional recommendations and insights, that I needed, for establishing my business brand.

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Jugal Sharma

For fifteen years, Namecheap has without exception had the best customer service of any business I deal with.

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NowFloats Support

Go Daddy is always a smooth experience. The customer service reps are very knowledgable, and can guide me to an efficient solution. I have spoke to the service team on several occacions as our team grows, and we consistently have a great experience.

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