Speed of service and the professionalism of the technical support rep. I’m glad I chose Namecheap!

Courteous, timely remedial action.

Customer Service Representative practically walked me thru each step patiently until my concerns were addressed to my total satisfaction.

Major from Namecheap was the gun. Very patient. Got everything sorted.

I gave them a single-star review because of poor service but their response after the initial unpleasant experience has been so outstanding that I'm happily revising my review. Their CEO's office promptly reached out to me via Mr Zaka, who personally saw to it that the SSL issue with my site was resolved quickly. He also issued me a refund for the SSL configuration service.I think Namecheap's ecosystem might be a bit too complex even for their support people. But when things happen to go south, their response seems to be quite amazing.

The representative was helpful and patient. I was very satisfied with the service. I have been using Namecheap to build my websites and hosting for more than 10 years now for different businesses. Our website is never down Highly recommend Namecheap.

My experience was outstanding because Fidel made sure I overstood my situation and how things impacted my request. He educated me on my technology. Fidel provided suggestions that would set me up for success.

the customer service person (Jake) took his time and helped solve my issue.

Because it is benefits everyday

Go Daddy customer service is the best, courteous and solve issues promptly. A Class company. Recommend.

Rowena was fantastic and solved my multiple issues.

Rowena was fantastic and solved my many issues

Helpful, friendly agent

I previously wrote a review and gave a lower rating, I wanted to rectify this as I have since had a dedicated person help with the issue, and in addition, I am now aware that the issue I had lies completely with Ionos not initially setting up my M365 licence properly. My experience is that I tried to move my M365 licence from Ionos to Go Daddy. They migrated my emails on the same day and really put effort into ensuring that the process would be seamless from the view of my customers. I really have to congratulate you guys on this having recently had another experience that demonstrates that not all providers are the same. Long story short, whilst I had email web access, I was not able to change the licences on the M365 products to access the other apps. This was because Ionos is holding on to the domain tightly. I therefore sadly and reluctantly moved back to Ionos nearly 2 weeks ago, which has been a disaster. So.....now I'm in the process of thinking of rebranding my business so I can start with a new domain from Go Daddy and get my professional set up. I'd prefer not to change my business name, but it seems like to only way to completely cut off from the other provider and not have problems. Your dedicated representative has been really helpful with this and I fully trust him (it is the fabulous Christian who deserves 5 stars). I've kept the rating to 4 rather than 5 just because I wasn't able to move to you with my current business domain. For any potential customers reading this, Go Daddy really is the best option if you are starting up a business. Everyone else in my network uses them and have never had an issue. In addition, I have another product with them (a website) and I have never had any issues. They really deserve to dominate this market.

Helped me pick the right products that i needed

I have several products with Namecheap which deliver exactly what I need to run my businesses efficiently. For me the 5 stars represent the excellent customer service that is on hand should you have an issue or a question. Today Manuel delivered a gold star service to me through excellent listening and communication skills, patience (I can be hard to deal with!) and resolving my queries. I am very grateful for his friendly and professional attitude. ??

Amazing Service, and helped to sort out my issues, thank you so much!!!

Josh is an excellent customer service rep