I liked to discuss my concern with Nestor about the website he was so kind and professional.

Ava with Customer Service was very helpful, clear, direct and proactive in addressing my concern. I really appreciated that she didn't just say she understood why I was calling but took action on it to help find a resolution. And her supervisor was necessary for the action we needed to take and the supervisor was on top of things to result in the concern being addressed in a timely and efficient manner. Thank you both so much!

I called in due to a technical error on my website. Kris was friendly and not only corrected my issue but reviewed my account and pointed out unneeded redundancies and suggested I ask for a credit. Great job Kris, you don't see great customer service like this much these days.

I cannot say enough great things about my experience with Namecheap’s customer service! I had so much anxiety about creating a website and struggled for so long on my own. But my representative completely put me at ease. He truly listened to me, understood my vision, and guided me through the entire process step by step.Not only did he help me choose the right package to create a beautiful website, but he also offered me discounts, making it even more affordable. I was originally quoted more than double the price by a private website designer, so I’m beyond grateful for the value I received. The peace of mind alone is priceless!If you’re looking for an easy, stress-free way to build a professional website at an amazing price, I highly recommend Namecheap. Thank you so much for making this experience such a positive one!

Outstanding Service and Continuous ImprovementI’ve been using Namecheap for at least six years, and my experience has only gotten better over time. The company has continuously expanded its offerings while maintaining excellent customer service. Today, I spoke with a representative who was not only incredibly helpful but also a pleasure to talk to. He introduced me to several new and exciting services I hadn’t known about, making the conversation both informative and enjoyable. Namecheap continues to impress me with its commitment to innovation and customer satisfaction. Highly recommended!

William made my day and demystified why i couldn’t get to my dashboard and email. This was my second attempt though unsuccessful the first time with bot and eventually other person. But now I am quite satisfied. Thank you.

Fantastic phone support! All questions were answered regarding the Namecheap products we currently have. This was a very pleasant customer service experience!

The person assisting me was knowledgeable, friendly and most of all empathetic... Great help!

At a time that it is hard to get someone on the phone, live Namecheap help was easy to access and resolved my issue efficiently!

I see that Namecheap has been hacked a few times and that worries me.

Initially I thought the issue was hopeless, Blake at Go Daddy through his confidence, patience and determination turned it around and made a success.

Excellent service!Rapide, courtois et professionel Stefano!

The support team are truly helpful, and will most always do everything in their power to turn a bad situation into a good one. This has been the case for me for everything from my website inexplicably crashing, to billing and admin issues. Awesome.

Always dependable top notch customer service.Patient and understanding!

I was in a dilemma transferring an existing domain and Namecheap virtual chat and phone contacts were able to step me through the complex process and offered support in each step of the way toward resolution. Every contact assured me all would be a satisfactory conclusion while I waded through unknown territory for setting up a new business website. I am grateful for their support.

Hezron exhibited exceptional teaching skills and remarkable patience.

I have been a client of Namecheap for over 18 years. The company and its representatives and support staff are excellent. It's great to speak with a real person who can provide assistance and answer questions. Thank you great customer care.

I had a great experience!! Used them few times already and have nothing but amazing things to say. Definitely would recommend them 100 percent!!!

The support rep was very patient with me & resolved all my issues which was really my fault.