William was kind and respective of my time. He was also patient and understanding with my problems and they were resolved almost immediately. I never hesitate to call when there is a question because I can always rely on someone fixing it on the spot!

Called customer support expecting a long wait. Got on a call with Laura within a few minutes, she resolved my issue efficiently (cancelling one of my services that had just auto-renewed) with friendliness and patience, and was done within about 10 mins.

I appreciate the consistently kind, informative, and helpful customer service.

I have been a customer of Namecheap since 2006, and have been involved in web site development since the mid-1990s. Namecheap has consistently been the gold standard for anyone involved in personal or business web sites, or digital marketing. They are simply the best. Even better, they are easy to work with, who knew that was possible?

Namecheap has a growing reputation for extorting customers and this call to renew my SSL Certificate was a good example.I am giving 5 stars only so the CS agent who told me about their SSL policies gets a bonus becuase I was once a CS agent too.

I'm old... he explained everything that happened and why!

I’m with Namecheap because I don’t have time to work AND become technically savvy. I need a good team in my corner and Namecheap is a key player!!! So grateful of super accessible & helpful cust service

Customer service is top notch ... very knowledgeable and answered all my questions quickly.

Tech support was extremely helpful so I understand the terminology and selected the best options for my needs

I am not very tech savvy. Devante was very patient with me and walked me through the steps to correct my problem. That is a real chore with a 76 year young guy like me. Thanks, Namecheap and Devante.

Unbelievable service. At first the automated service provided required me to talk with an agent and the experience was so wonderful. There was no wait time either.

The customer service rep understood the problem and worked very hard to solve it

I've had minimal problems with my Namecheap's Deluxe Hosting plan. When I did have problems, it was addressed by giving their customer service a call. I find them to be professional and reliable. I would recommend Namecheap.

very knowledgeable and professional agent

Michael was very efficient and knowledgeable.

Very professional & courtesy Resolved the issue

The customer service representative was professional, experienced, patient, and keep me connected until my problem was fixed.

Excellent experience with customer support!