Best website

Been using Namecheap for years. It's my go to for all domain registrations. Great customer service for most of my experiences. The one time i was disappointed was when i paid beaucoup money to get a website built for my business that didn't happen. I got a partial refund but unfortunately had to start all over again after over a month of failed delivery.

Very polite and understanding - resolved issue quickly - thank you

Honestly and helpful

Takes long to upload videos and very limited space , they make you buy storage to upload more videos

Very excited and very interesting

I buy a lot of domains through Namecheap and although they are not the cheapest, they are a good balance between price and reliability and do not charge for DNS management like some other companies. In the few cases I have had to move a domain away from Namecheap it has been smooth, easy and quick, again this is unlike other providers.

The staff I spoke to was very polite and professional.

Always answered my questions. Very polite and respectful.

Not what it use to be. The price increase was not justified.

I have used Namecheap for more than a decade, but I turned to another domain seller because of the prices.

Namecheap talked the talk and at the time seemed like a good idea to pay for them to build me a website. I paid the amount in full over £1600Which I thought was very reasonable.After half hour I decided that I’d made a mistake and basically had “buyers remorse” so called customer service to cancel the product and get a refund.They said it would have to be sent for “review “ and that I would get an email within 3 days.Didn’t hear from them so called again and again they said they would send for “review “I asked them if they could email me proof that I had asked for a refund but they said they couldn’t send an email confirming this and that I had to wait for it to be reviewed.I still didn’t hear back so after a further 3 days I called again only to be told the same thing again only this time they cancelled the product as apparently they can’t refund until the product has been taken off .Why wasn’t I told this previously?Again they said they couldn’t send an email to confirm I had asked for a refund etc but once it had gone for “review “ ( a third time ) i would receive an email confirming the refund within 3 days So after approximately two hours of phone calls and 12 days later I finally received a refund so thank you for that.But I would have thought a company that deals in websites surly could have sent me an email confirming that I’d cancelled the product .

My very limited knowledge of computers and my lack of mastery of the platform did not make the work easier for her. But, despite everything she did what was necessary to help me.thank so much to her

Nice website

The customer service team is incredible. Whenever I get stuck, they are able to get things done.

My experience was great because my issues was resolved in a timely manner and was well attended to

The cost mounted up for what I needed. Is not beginner friendly. Was glad to get a life staff on the phone.

I am not able to do many things on the dashboard and I'm frustrated.

The site is easy to use and the staff are helpful and friendly. The one down side is that they are always trying to sell you something in addition which can be a little annoying.