Great service. Combined my three accounts in ten minutes. Yea!!!

I don’t usually leave reviews, but I felt compelled to after my recent experience with Namecheap. My email address wasn't receiving messages. Despite them advertising 24/7 support, I didn’t really believe I’d get through to anyone—let alone someone helpful—at 9pm on Easter Sunday.Past experiences with other companies have made me expect the worst: long wait times, being treated like I don’t understand the issue, and no resolution in sight. But Namecheap completely turned that expectation on its head.Not only did I get through quickly, but I spoke to someone who actually listened and knew what they were doing. They explained the fix clearly and honestly told me it could take up to 24 hours to take effect. To my surprise, the issue was resolved within 10 minutes—I was receiving emails again almost immediately!I’ve used various domain and hosting providers for different businesses over the years, but Namecheap has hands down provided the best customer service. I only wish I hadn’t written them off before—lesson learned!Highly recommended.

Always great customer support which is rare in tech these days

Service Rep was wonderful! Professional, patient and knowledgable! Give her a raise!

Great conversationalist, supportive and efficient

I had a problem that I spent many, many hours trying to figure out the answer to my problem. The service rep had it figured out in a few minutes and helped me get multiple domains straightened out. Super pleased with the help!

Muhammad F was a super awesome technical support agent!

The woman who helped me was very good and I was able to complete my order late on a Sunday evening. Namecheap's 24/7 service is great!!

Emmanuel calmly resolved my issue after I told him I was very upset.

Bad buisness, corrupted my site and wouldnt assist in recovering or allowing me to back up the site without paying them several hundred dollars to recover my site.

I had an excellent experience with Emmanuel, an IT representative at Namecheap. He is incredibly knowledgeable, and I only wish I had reached out to him earlier when I first had questions about creating my website.Emmanuel patiently explained exactly what I needed and suggested products that would help me succeed while keeping my site secure from hackers and protecting my clients.Thank you, Emmanuel! I will definitely be referring my friends to you.Jeanette Ratcliff

Interrupted constantly, beyond insane. They've been going down hill for years. Stay away!

"I just wanted to take a moment to express my gratitude to Marvin from Namecheap for his exceptional customer service! Marvin was absolutely fantastic to work with - humble, helpful, and knowledgeable. He went above and beyond to resolve my issue, and I'm so grateful for his assistance. If you're looking for top-notch support, look no further than Marvin! He's truly one of the best. Thank you again, Marvin, for your kindness and expertise. You're a credit to Namecheap!"

A very wonderful platform

Excellent service from door to door, on time made our holiday run smoothly, would definitely recommend and will be using again ??

Efficiency

First call with Ademola, a Go Daddy Customer Service Agent. An absolute professional! Couldn't have been more helpful or more polite. A refreshing change in todays world of sloppy and disinterested customer service.

Oliver was great in dealing on my issues.

worst service every.don't trust this website they will charge you double or more once if you wanna renew. and if you want to transfer your domain they will lock it forever so you can't. worst website eeeeeever