Lost my domain name on Namecheap. Shelisa was able to help me and assist me to recovering my domain back and keeping my ecommerce business running again. What an amazing agent and I am happy to keep doing business with Namecheap and with Shelisa

I had a problem to set up my domain email addresses with my shopify domain. Mart Anthony successfully helped me to resolve all of these and set everything up. I really appreciate his patients and walking me through every step. Thanks a lot, Mark!

Very knowledgeable! Was very patient answering questions and solving my problem!

I had the best experience with Luca. He was the most proffesional customer service agent I have ever spoken to and he genuinely cared about our business and found solutions for us that fit our needs while reducing our costs for product we weren't using. As a startup founder every dollar counts. People like Luca are the reason we work with Godady.

Everyone at Go Daddy were expert, friendly, helpful and efficient

Got billed on auto renew for a domain I had set up for a former employer. I called within 10 days to request a refund, I was told that I needed to file an exception request, but it wouldn’t be an issue due to the circumstances. It was denied. I called again and was told that for domains you only have five days to cancel, and they would make no exception. A horrible policy, who reviews their billing statements every day to catch something like that in time? My trust in this company has gone to zero; not an honorable business practice. I cannot believe I had to pay for something that is not mine and Namecheap didn’t care one bit.

Outlook not functional with multiple bugs.

When all was looking bleak, appearead someone had stolen my Domain. Kyle, the agent contacted, researched the problem, introduced the solution, and all ended well, extraordinary!

Had an issue, Jessie my customer service agent was quick to understand and resolve the issue. Great job and even better customer service

very informative. Easy to communicate with.

Ian understood what I was looking for and gave me what is, I think, the best deal possible. He has a good phone voice, too.

Best support by far, so refreshing to talk with someone who understands your needs

In depth tech support on server hosting issue. Great service.

Namecheap is an excellent and cheap website to buy a Domain and build the website.And Great Customer Services.

Nice it is an amazing

II really want to express my gratitude for the exceptional customer service I received. The individual truly went the extra mile to ensure that all my needs were taken care of. Thank you.

DON'T BUY or SEARCH A DOMAIN AT Namecheap. They are cartels in domain hijacking and cybersquatting. After searching your domain that was available they will quickly register the domain to deprive you of usage in hopes of selling it for much profit. This is an act of extortion and against consumer protection act. They are a bunch of lazy dudes who lack creative thinking, brainstorming and would rather pry on their customers inputs. They also use data from instantdomainsearch.com to carry out their evil intentions. Here is my proof ofonyxandjade.comUpdated 2 hours agoDomain InformationDomain:onyxandjade.comRegistered On:2025-05-11Expires On:2028-05-11Updated On:2025-05-11Status:client delete prohibitedclient renew prohibitedclient transfer prohibitedclient update prohibitedName Servers:ns01.domaincontrol.comns02.domaincontrol.comRegistrar InformationRegistrar:Namecheap.com, LLCIANA ID:146Abuse Phone:480-624-2505 ——————-Re: Your Reply doesn’t explain why my domain has been hijacked by you and why I’m supposed to pay $99 for broker services. I’m going to escalate this beyond this platform.

I am a real estate over 65 and it is hard to keep up with technology. Every time I have contacted Go Daddy with a question, they were so fast to figure out the issue and treated me like my little issue really mattered even when it was a user issue :)

Still waiting for Tim from Office of the CEO to come back to me. Last week Friday they claimed to have fixed the problem. Guess what, not fixed, Namecheap and their inability to sort our SSL issues THAT WE PAID THEM TO FIX is damaging our brand reputation by clients and future clients not being able to reach our site. They responded to my previous review to make the optics look good to those reading the reviews but we have not had contact, despite them saying they would be. Disgraceful