We have used Namecheap for our web services for almost twenty years. I chose them for their 24/7 service and dedication in problem solving. Not that we have a lot of issues but when we do they are 110% there to help.

Namecheap is a stand-out when it comes to support and customer service. Wait times to speak to someone are minimal and each support person has been patient, expert, and compassionate.

always have no trouble recommending Namecheap to various customers

Rep was friendly, knowledgeable, and helpful both in choosing email package and setup.

Raaj was very helpful and genuinely interested in my website and business that I run. It was a great experience calling customer service and getting the friendly help I needed. At my main job we have a terrible customer service and I've dealt with some very bad ones in the past. This was a great experience and I'm a firm believer in giving credit where it is due.

Well, Namecheap has a live person who picks up the phone quickly. And yes, they have phone and chat support and as we all know, sometimes it's best to place a ole fashioned phone call. Jeff my Namecheap agent was super friendly, very knowledgable and quick. What more could you ask for. Bravo!

During an email issue today, I experienced the BAD and the GREAT during my interactions with Namecheap support. The BAD is not worth discussing in detail. However, the GOOD is, and with some effort a positive result occurred after persisting beyond two support representatives and on to a third that solved the problem. He provided to me the kind of clear, timely, engaged, and knowledgeable support that I have been accustomed to from Namecheap. Two previous support people did not perform anywhere near as well.This review would be "5" Star, if representative #3 would have been my first.

In an age when companies are shifting to bots and online chat for customer support, Namecheap is one of the few remaining corporations who keep the human equation in the game with their 24/7 phone reps. Over the last 20 years, anytime I have had a problem, Namecheap's phone-based customer service has solved it quickly and efficiently.

normally excellent service except this time 11-14-24 …on phone for 40 minutes no resolve on sunstiption

You have a real person to help you over the phone, and they solve the problem quite fast. It is awesome.

We are Nigeria we just migrate to Canada,first visit to this place we had a wounderful experience, we were well attended to and they have array of beautiful product,I personally recommend Rutherford jewelry for all you Goldly occasions