Pierre the tech was very good, polite, professional, technically knowledgeable. I can't remember having a bad experience with a Namecheap tech support agent.

As a new customer, I appreciated all the support I receive from the team, patient and professional . Thanks

Namecheap has a very restrictive cancellation policy that has left me paying for duplicate email services. When I have complained I have received the run-around. I don't understand why people put up with Namecheap's bad customer service.

The staff, in my case it was Eva.

Namecheap is a lot of help with responsive, live customer service. Margot was great.

I called to get clarification on my renewal charges and ended up changing all of renewals that better fit my current financial obligations. And, I ended up getting rid of a product that I no longer needed and replaced it with a product that better fit my needs. Thank Andrew for taking the time to explain everything to me and helping me make a more informed decision to help grow my business.

All I want is a catchall and forwarding on my domain. After many hours and following and checking all the instructions, I finally got forwarding working, but catchall does not work. So I rang Namecheap.PLUS* Agent is happy to chatMINUS* It took over an hour on the call (mostly after being answered on hold while agent talks to colleagues).* The package I was told about (microsoft essentials) apparently doesn't do catchall, despite me being told it did)* The hours I spent following the instructions which are still on the Namecheap site do not work and I have been wasting my time* The package that does work is called "professional" and actually costs just £21 per year (£7 cheaper than essentials). However it does take up to 24 hours to get working* Once it is finally workihg, then I should be able to get catchall and forwarding working.My issues with Namecheap are:* Assuming latest agent was right, why was I given incorrect information, which is still live on Namecheap's web site. I spent ages following your instructions. No doubt others will also waste hours following instructions.* Why was I told to get a more expensive package which does not do what I need, when the cheaper one does?* Why do I have to spend hours on the phone to Namecheap to get something simple set up?

Namecheap support , Kirti was soooo awesome, thank you for making my day.

Customer service is always top notch!!!

I had never called Namecheap before and was surprised that I was able to get a real person in a short wait time who was able to help me solve all the issues I had.

David, the representative, did an AMAZING JOB of helping me. I wish I could have his a direct number. WONDERUL MAN.

Been wanting to change my domain name and Margo waspatient and helpful band guided me through the process with ease.

The knowledgeable team at Namecheap makes a big difference. Knowledge is power.

To begin with, my problem is that I spent 17 SEK a year ago to create a website. Since then, I haven't used it, and on September 20 2024, 612 SEK was withdrawn from my account. Of course, I want to cancel and get my money back.The company no longer has a functioning email. I called customer service for assistance, but the person on the other end was very rude and didn’t try to help me. While I was trying to provide information, customer service hung up on me. I didnt get a refund in the end! Namecheap is a scam!

Why can't I get Concho Az school????? Why because Go Daddy needs money first.

Namecheap is fast on their phones to help in ways you and a few you might not have thought of. Definitely a great web host to be partnered with.

The Namecheap consultant was very professional and informative about my needs.

It’s always a pleasure when contacting Go Daddy. The CS is outstanding and my issues are always resolved!

Exceptional customer service and satisfactory resolution of my issue. Highly recommend