Namecheap is a very bad and suspicious company that I have never seen in the history of my life. They have taken down our website multiple times. Our business competitors paid them, and they downed our website three times. Today, the same thing happened to us! Today, they parked (hacked) our business website! And currently our business website is out of service. For the purpose of transparency, we add the six end digits of our Namecheap website's customer numbers account with this message. Customer number: 705730.As we heard from many professionals, such cybercrime has not only happened to us but also happened to too many startup companies like us, according to the government. Namecheap is truly playing such stupid games against clients. This clearly indicates that Namecheap participates in suspicious and illegal activities and collaborates with bad cyber criminals to park (hack) clints business website. Parking or hacking someone's business website is a serious cybercrime. We will go further on this matter.But we are ashamed of Namecheap for their stupid practices.

As always, excellent customer service from go daddy. Prices seen to creep up though.

First time calling and very easy to solve the problem

Always helpful and strong customer service also the wait time is relatively good, sometimes within minutes of calling I'm speaking with a person and not a robot!

Our service/tech support Jacqueline was exceptional in her customer service. She was patient in listening to our situation and expert in assessing how to explain possible causes and next steps in resolving things. The kind of tech support you hope to get when you call in already frustrated and confused.

I had an issue about a renewal for a website that I completely forgot about due to my busy schedule. I must say that my wait time was very lengthy, but their customer service representative agent (Arjhun) received my call and was able to help with my refund. The phone call was very swift and the customer service is 10 out of 10. I will continue to do business with Namecheap and recommend their service to others.

I spoke with a very helpful tech named Juan who was knowledgable and patient with my lack of skills. He made what had been a stressful situation for me a very easy, calming process. My late husband's art website is I am grateful.

Lost my ability to access my MS-365 mail from my new IPhone 16. Namecheap fixed it quickly.

Andrew at Namecheap is very knowledgeable and helped me out!

I have been trying to contact Namecheap on live chat but it seems that I can't go through as live chat doesn't open and even their contact us doesn't open either, I'm not sure what the issue is.

My experience was excellent. This is the first time in 5 years I have received such efficient and courteous service, promptly.

Always exceptional service and knowledgeable technical.AAAA++++

Mulugeta megos

The company made good things but some issues regarding to accessibility of the platform is some how not easy for who not fluent in language issues.

customer service via Whatsapp is terrible.

Plis Mr thanki you ????????

Beyond sketchy. Honestly, Namecheap is colonizing the internet to inject itself as a middleman across the internet. It performs no service. All it does is raise the rents like a massive internet slum lord. I've had a million interactions with Namecheap as a brand specialist and web designer. It is absolutely a scam. The government is just too incompetent (and intertwined in it) to regulate it, and don't even get me started on ICANN.

I've been with Namecheap since the very beginning for my domain registration. Their customer service has always been helpful in resolving any issues or understanding of the processes. I will continue using Namecheap to be my domain registrar.

A website that supplies website domains that doesn't have a customer service email address.. go figure! Here's a great idea to consider, put the delete account option available on the account!