"I have been a satisfied customer of Big Rock for some time, appreciating their excellent domain and website building services. Recently, I encountered issues with logging in and managing multiple accounts. After attempting to resolve these on my own, I reached out to customer support and was assisted by Devina. Her service was outstanding—she was patient, knowledgeable, and resolved all my problems promptly. Thanks to her professional assistance, I can now access my accounts without any concerns. I highly recommend Big Rock to anyone seeking reliable hosting services and exceptional customer support.

Great responsive team. Understood our needs.

Great service!! Great communication!!

Gabriel from Big Rock provided exceptional customer service! He was professional, patient, and incredibly helpful in resolving my issue quickly. His clear communication and dedication made the process smooth and stress-free. Highly recommend his support!

great agent, he analyzed and solved my issue

Santiago was by by far amazingly professional, patient and gave unprecedented service! I would absolutely refer Big Rock based off my interaction with him. He is to be commended’

I'm only using Big Rock for domains and gotta tell ya it's really cheap! And really fast. Like it!Bernie from Antiom Studio

his guide is helpful

End of January I moved to Big Rock as my previous hosting company sold up and transferred me to another company which charged 3 times as much. I looked around for a reasonably priced host and came across Big Rock. I am not a techie and needed a lot support from their team to help me get my website up and running. Big Rocks support and advice is the best I have ever come across. The support chat is very responsive - they reply to a query in a minute or two at most. Knowledgeable, and very instructive. When they said something technical I didn't understand they were happy to spell it out in easy to understand terms, provided links where needed and checked my files to make sure I had not messed anything up. They were really patient and took as much time as I needed get things done. Big shout out to the support team with a special mention to Kodee, Agné and Alexis!

I try it and with few clicks my website is built

Lorena was super helpfull with setting up a web test site. Thanks!

Improve ai website builder pls, the theme, style and fonts are always the same even if i requested it

From purchase to disputes, service to hostings and domain. Everything is snappy and friendly. Thanks to Kodee for the assist provided for my refund as well.

I had such a bad experience with them. Be sure that during tge transition your website will be dead because of Big Rock

Michelle answered all questions effortlessly and quickly. And going from the initial AI chatbot (which wasn't too bad actually) to Michelle took all of about 30 seconds wait-time! Great online support at Big Rock as always!

I have enjoyed hosting that does not have a constant line at the help desk. V ery seldom do I have to ask for help. They have a really nice system.