Miquel is very polite plus highly experirenced Thanks

Big Rock's customer service was very quick and professional, helping me solve the problems I encountered during the website migration.

Very poor migration, I lost lot of my data an important section of my website is not working. Horrible service.

Very nicely and good service

Our website is blocked since more than 1H ! we lost a lot of money per hour and no one is able to let us know what is happening.

Initially, your team suspended our hosting services without any prior notification. Subsequently, you requested our company documents, which we promptly provided. However, without conducting a thorough review, your team denied the reinstatement of our hosting package. This approach to service provision is unacceptable. If additional company documents are required, it is imperative that you communicate this to us. Instead, we received a notification stating that you would neither unsuspend our hosting nor provide backups, without any justification. We are currently experiencing significant distress from several clients due to their websites being down for the past five days. It is essential that you offer a viable solution to this issue. You must either reinstate our hosting or supply a backup, as we have fulfilled our payment obligations for your services.

I paid 959.75 usd for 2 years of fee for Cpanel services, I used it for few hours then I decided not to use it but seller is saying he will not refund .. Seller is trying to deceive us, Sellers refund policy is vague, Seller did not mention at all that Cpanel services fees are not refund during checkout process. Its not even mentioned in its refund policy. At the checkout there was not any option to select lesser date, I was given only one option to buy 2 years .. If I do not like then they will keep money for whole 2 years. This is Deceiving. Seller said that they paid the money to Cpanel.com but Cpanel.com has 72 hour refund policy no question asked refund policy. Very disappointed.

Although the Bot process is not always comfortable, once I accessed María, everything changed. She managed my request according to what I needed

I recommend to people to use the Big Rock strongly as nice support services to control your web and the support team is great

I had multiple websites/domains with them for 3 1/2 years. I recommend them.

very responsive to my questions, provide ample data. Thanks a bunch

Mantas was very knowledgeable and helpful.