I received help from Emanuely, over an issue I was having with my DNS that I couldn't solve as hard as I tried. I explained the problem, and Emanuely solved it right away. As it was a DNS issue, the result took time to show up (while DNS propagation happened), but happily it worked perfectly. Thanks to Emanuely and Big Rock! - Gabriel G.

They are always there to provide a solution; they are truly the best of all the Servicores services.

Very supportive and helpful service

I had an unexpected billing charge from Big Rock that I couldn’t trace back to any of my known accounts. Dhita stepped in and handled the situation with clarity, patience, and professionalism from start to finish.She guided me through the process, asked the right questions, and quickly escalated the issue to the Billing Team with a detailed ticket. I especially appreciated how kind, reassuring, and communicative she was throughout—it made a potentially stressful experience feel completely manageable.If all customer service agents were like Dhita, the world would be a better place. Thank you, Dhita, for your outstanding support!

Bill was such a great help with all my questions, as this was my first time on this site. He was very patient with all the questions. I do appreciate the service I received. Looking to make money off the site.

Excellent support and regular updates. Keeping updated with the technology development.

affordable price with many feature. worth it!

Changed from almost 20 years from Godaddy. And have been saving lots of money. And it’s almost the same. But a lot less money. Super happy. Glad to make the transition.

She actually helped me i resolving my problem , I must say she is not like any other Support partners she took significant steps to resolve my issue

It was a great experience with Gusti. I don't have to know anything. I just presented my difficulties and the solution was readymade !

It was great experience. she deal with my concerns very well I wish her more success in life. May god bless her

I was having issues with redirects. I got really great help from them !

Perfect one

I have been using Big Rock for my hosting needs, and I must say they are the best when it comes to technology and support. Their platform is fast, reliable, and packed with powerful features that make managing websites effortless.What truly sets Big Rock apart is their exceptional customer support. I always appreciate their quick response and helpful nature. No matter the issue, their team is always ready to assist with clear and effective solutions.If you're looking for a top-notch hosting provider with excellent service, I highly recommend Big Rock! ????

I was having a problem with SSL, and within a few minutes it's solved by Patrick. Thanks for the help.

You are great!

I like the application to creat website, this is very easy and too much handy to creat website.

I just love you guys very best at it!