A fantastic platform with really helpful support team, very competitive pricing and an easy to use platform for novices

Easy to use and user-friendly interface

The chat help is absolutely a lifesaver, great advice. I recommend Big Rock 100% and if you need help use the chat!

Good so far. used only for few months and it is easy to hnadle and work with

I have been using services of multiple hosting companies in the last over two decades and hosted dozens of the websites and found Big Rock more user friendly with efficient professional staff

Great Conversation

Highly efficient and easy to use!

Big Rock chat support is fast and knowledgeable. I have had issues with the AI providing incorrect info, or the help section providing outdated guidelines, but the chat support typically responds quickly and really knows their stuff.

I have emailed this company 5 to 6 times wanting to transfer my Domains and web hosting to them. Emailed Mr Benicio looking for instructions on how they were going to transfer my sites to their platform. Got no responses after he emailed me the link to their payment cart. Was happy to pay them agreed fees, for 4 year plan as agreed during my previous Zoom meeting after Mr Benicio promised they would look after both website transfers. I asked Mr Benicio in my email for a breakdown of what was included in their quote as it did not say on their payment CART what was included. Got no response todate from Mr Benicio. This same person said he would look after everything. Well he has done nothing so far plus not responded to any of my emails. It appears you can only communicate with this company via ZOOM calls. I am not even sure if this is the case. Dont pay this company unless you get a breakdown in full and in writing, of what they will do for the price agreed with them. So far I give this company a ZERO as they did not respond to any of my email requests since yesterday. I will be happy to take this back if they improve and respond to my emails and advise what steps i need to take to complete the transaction which they were selling me during my initial Zoom appointment. I was to get Free SSL Certs for 3 websites, email hosting and web hosting and they would transfer my sites to their servers. 50 GB and unlimited bandwidth. Looking forward to their response. I am also waiting for them to arrange transfers from my current provider. Date 02/04/2025 Time 18:31pm Irish time. Edward

Faniel was exceptional help in working with me to bridge multiple hosting websites together. He is very knowledgable and very polite. If more services had people with his characteristics the world would operate much smoother and happier.

had issue with the email accounts. technical support helped me out to resolve the issue very quickly.

Amazingly easy with endless support and resources

The instructions step by step was very clear by Catalina. This was very simple

When I was able to successfully shift my domain from an old expensive provider who offered slow speeds and less storage and higher prices

He is kind, he is lit, he is legend and all my regards to him for the best he deserve in future.

Manuel was very efficient, professional and completely resolved my issue. He saved me a lot of time and gave me some very useful additional guidance. Thank you Manuel!

Super simple to build and use the website and also integrate with my other company sites.