Namecheap

Phoenix, United States
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4.40
Based on 10834 Reviews

5

62.76%

4

24.45%

3

3.32%

2

5.67%

1

3.80%
About Namecheap

Namecheap is an American ICANN-accredited domain name registrar and web hosting company, based in Phoenix, Arizona.

Tags
Hosting
Contact Info

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Esha S

courteous and accurate

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Suraj Choudhary

The representative I spoke with on the phone today, Jon, was very friendly and helpful. We got my problem, resolved quickly and efficiently.

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Suraj Choudhary

The staff has been very patient and helpful through the hurdles that I have faced

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Suraj Choudhary

My representative was very helpful, patient, and professional. Thank you.

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Suraj Choudhary

Charles was most concerned and helpful. The Go Daddy organization is a mess and I would not recommend them to anyone.

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Suraj Choudhary

I called in to get some technical help on my website I was building. The system seemed to be glitchy. The gentleman at Namecheap just deleted my website. I was furious. I came back to Wix with my website because there AI is so much better and everything about making websites is so much easier. Plus if you want them to build your site at Namecheap they charge $1900. I found free-lancers on Wix to make my 1 page site simple in one day with seo, alt tags, meta tags etc. for $300. The only good thing that Namecheap did was refund my money but I had to fight for that. They were trying to give me an in house credit. Get outta here, stick with Wix and save yourself from a world of headache and extortion.

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Suraj Choudhary

Customer service was excellent, I will definitely be coming back! Aaron is real professional and helpful, i couldn’t be more pleased with my experience.

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Vinod Vachhani

Rep was outstanding. He was a very rare nice friendly and helpful in a lighthearted manner

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Kajol Meher

I must say I was OVERLY & EXTREMELY pleased & satisfied with my service from the sales rep @MAX!!??....I called in & was confused about my acct & she quickly explained,showed & assured me wat' the problem was & HANDLED IT!!??... actually went extra In explaining a few things for my while Representing the #Namecheap brand with extreme professionalism!!??...she was patient..listen to my gripe....& Solved my problem aaaaand' explain it so great that she actually got me to buy more of ur products & services!!??.....she was friendly, courteous, professional & affective....!!??..way 2 go @MAX????..& thx for your professional service!!??....give her a raise @Namecheap....lol or stock in the company.....lol ...she's an asset.....!!???? ...

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Not disclosed Not disclosed

Great customer service--Shawn patiently provided very specific guidance so that I could update the information needed to get my website to go live with my Namecheap domain name.

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Ibrahim Ghosh

I got a first class treatment very professional and helpful

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VINAY PATEL

Very short wait time. Spoke with Ivan he knew exactly what my issue was.He had me log in and in just a few short minutes had me going.

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Gopi Chand

Fantastic experience didn’t rush me and made sure it was all done perfectly

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Trim Solutions

Go Daddy rep, James was amazing. So helpful, knowledgeable, and patient. I will continue to use Go Daddy for all my website needs.

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Vipin Kumar V

Very cordial service from the agent …very attentive and knowledgeable

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Nilkant Tayde

Namecheap is allowing fake content and hackers to thrive. Someone has attacked my company website, but this company has not provided any assistance whatsoever.

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Suraj Choudhary

Namecheap is professional and really cares about its customers! They don't try to oversell their services and don't pressure you into something you are not comfortable with. They explain everything and are kind and compassionate! Thank you, Namecheap! I will continue to recommend you to all of my friends and associates!

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DOMAIN ADMIN

The young person I spoke with was able to resolve the problem I was having with my emails. He researched it, and after a brief hold, he was able to describe to me what he discovered. Then he gave me a choice of how I would like to handle it I made a decision To add more storage and he took care of that as well. I’ve never had a bad experience with Go Daddy. Both times I had a problem I could not resolve, their knowledgeable and polite Representatives took time to understand what the problem was, Explained it back to me and then gave me a solution.

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Ajit S

The representative. . wow! He not only took care of all my needs and answered all my questions, but he also offered money saving options, cleaned up the mess I made on my account, and was pleasant if not friendly the entire time. Wonderful! B Law is the man!

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Sajith S.Das

The Namecheap representative, Jericho, provided outstanding customer service. She was patient, thorough, and stayed on the phone with us until our problem was resolved!

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