Namecheap

Phoenix, United States
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4.40
Based on 10834 Reviews

5

62.76%

4

24.45%

3

3.32%

2

5.67%

1

3.80%
About Namecheap

Namecheap is an American ICANN-accredited domain name registrar and web hosting company, based in Phoenix, Arizona.

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Hosting
Contact Info

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Vineet Marketing

Best calling conversation app “ go daddy’s’. Great customer service. Barry’s the best

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Parinita Barman

When I had to call customer service in the evening, there was a real person there. Mary Rose was extremely helpful, informative, listened to my problem and solved it in one call.

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DOMAIN ADMINISTRATOR

I was able to connect with a HUMAN!! rep. truly fast. I spoke to Sebastian, in Spanish. He was very professional and well versed on how to help me. Great attitude, very respectful.... I believe he was in Colombia, South America. Very well trained rep!!!

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Gurpreet Singh

Very quick and professional customer support.Perfect experience.

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Dinesh Gaud

Extremely helpful, professional

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DOMAIN ADMINISTRATOR

I spoke with Blaise Kyla at GoDadfy and was very happy with my experience. She was kind and patient and very knowledgeable. Will definitely recommend her!

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Sumangal Nayak

This particular instance was not because of a web related issue. I had accidentally purchased a 1-year subscription for services on my site through paypal and the wrong payment source was used. I called in and was in a panic because the account the payment would be drawn from was not sufficient. The person I spoke to immediately assured me the payment would be cancelled and there would be no issue with my accounts. There was no, "You have to wait for it to go through before we can do anything." type of answer. It was dealt with immediately and for that I am thankful

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Senthil Kumar

Customer service with these guys is amazing!

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Arvind Gupta

I love that they allowed me to not have old music on while I was waiting for a representative. When Brandon came on the line, he first check to see the phone number that I was calling from was a good call back number in case we got disconnected. I love that. He was extremely pleasant, knowledgeable, and helpful.

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Naima Pathan

Customer Service representative went above and beyond to assist me and save a lot of money!! Customer for life!

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RASESHVARI HINDUSTANI

such a scam. they make their interface so comlicated when its about cancelling anything really. dont ever register a domain here.

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Aditya Dubey

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KBLUES NATIVE ORGANICS INTL

I could understand the person. He was so helpful and patient.

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Anees mediclick24

He was very help, with a lot of knowledge and most important PATIENT

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Dikendra Rai

I call, they answer. I talk, they listen. Then they resolve. Point blank.

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Binita Pandit

I always get friendly and timely service from Namecheap tech support. I can't imagine using another service!

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sunil bharati

Had some issues with a secondary outlook account, but couldn't find any helpful information on their help pages so I clicked contact us and joined live chat. I've just spent well over an hour speaking to 8 "guides" INCLUDING A MANAGER who in turn, disconnected me as soon as I began speaking and redirected me to the AI assistant. I have now resolved my outlook issue, thanks to Google, but any attempts at finding an email address or postal address to submit the transcript in order to file a formal complaint have failed miserably no thanks to the useless customer service team. I will certainly not be renewing my products once the term has concluded and recommend nobody else to join or renew this service, as it is a complete waste of time, going round and round in circles for hours, if you do ever have an issue. DO NOT RECOMMEND.

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Instaweb Labs Pvt Ltd

Namecheap is Garbage. $700 got stuck in the account. They never paid me the money. Moved everything to shopify.

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Sainath Bolshete

They have a great product. Communication leaves a little to be desired if you use the website for communication. My recommendation is to call. You will need your PIN and account numbers. Have them handy when you make that call. The technician I spoke with was easy to speak with and very knowledgeable.

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Aryan yadav

I wasn't able to send emails from my account due to a hack. Namecheap worked with me to fix the problem and set up additional security on my email account.

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