Namecheap

Phoenix, United States
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4.40
Based on 10834 Reviews

5

62.76%

4

24.45%

3

3.32%

2

5.67%

1

3.80%
About Namecheap

Namecheap is an American ICANN-accredited domain name registrar and web hosting company, based in Phoenix, Arizona.

Tags
Hosting
Contact Info

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durga chin

King Rayhan Bhai ??

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Puneet Gupta

The help desk guided my troubleshooting efforts and made the process smooth.

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manikumar kamal

Allen was very helpful and he explained all features with my new domain very well.

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Sunil Salanha

Namecheap is consistently helpful and easy to use. I have been a customer of theirs for going on two decades. Anytime I have a question or a concern, I can get to a real live person and get it taken care of quickly. They seem more like a business partner than a vendor!

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Mohd Mahroz

Excellent service from the rep

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KESAVAN A

The Namecheap front end to MS365 hides many useful functions. For example, there is no way to configure delegations for email accounts.

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Manish Roadlines

Namecheap helper listen to my problem and took the time to sort out my problem. Excellent problem solver.

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Mani Ratan Singh

Glen was able to understand my issue and resolve it in a timely manner. Very friendly and personable guy!Thank you Glen!

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vivek pandey

Joven was the best attendant I ever had on Namecheap. He was fantastic with all the questions; he always had a solution ready to go.

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Dinesh Kumaran

NEVER EVER EVER buy a domain from Namecheap. They sell you insurance, but don't protect your domain and when then I could never access it and then they tell me its not my fault, but I can't have my money back!?!?!?I am astounded how horrible my experience was with your company. I could never imagine that you would sell me a domain AND INSURANCE and then let someone else set up a tenant on my domain. Then to make matters worse, you continually told me it wasn't my fault. I spent HOURS AND HOURS on the phone with Namecheap telling me it wasn't my fault. Hours with Microsoft telling me it's not my fault. I even made microsoft and Namecheap get on the phone TOGETHER. None of this was my fault. I was out hundreds of dollars and finally gave up after 4 months of misery and lost money and literally had to get a new domain and change my COMPANY NAME. And you have the audacity to tell me I can't get a refund because once I finally gave up all hope and SHUT DOWN my company name to start a new one, you told me it's too late?!?!?! Shame on you!

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SUNIL CHOUDARY K

Albert at Go Daddy went beyond the call of duty - he came up with a permanent fix that we walked me through

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Abdul Rajjak

So, Satisfied! A real and legitimate customers service department with a real human who knows how to assist!

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Raji K

The CS rep took his time to solve my problem and kept me engaged and updated along the way.

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Abed Sayyed

Mike was extremely patient and professional. He offered recommendations for cleaning up my account and for setting up websites for my businesses.

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Kavi Z

My customer service agent was excellent. She was very patient as well as professional. She help me resolve my issues.

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Lakhan Ailani

I am switching my website to Namecheap because they have actual humans that take the call to provide assistance. It is refreshing to have a service representative that can resolve obstacles without self help options or stay on the phone pressing buttons only never to speak with a live agent. It has been a great experience so far.

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Monirul Rahman

Daniel was an amazing rep. He offered insights and took the time to create an incredible experience. Thank you Daniel!

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ASHWIN THAKUR

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Mehndiratta, Chirag

Having a customer service representative understand fully what my concern and what needed to be done.

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Monu Kumar

Dealing with Reshan was fanatastic! We have been dealing with billing issues with Namecheap since May (many of which were still not resolved) but Reshan's expertise and knowledge, professionalism and assistance was a breath of fresh air today! Still have other issues with Namecheap, but Namecheap is lucky to have someone like Reshan representing them. Many thanks for all of your help today, Reshan!!

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