Namecheap

Phoenix, United States
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4.40
Based on 10834 Reviews

5

62.76%

4

24.45%

3

3.32%

2

5.67%

1

3.80%
About Namecheap

Namecheap is an American ICANN-accredited domain name registrar and web hosting company, based in Phoenix, Arizona.

Tags
Hosting
Contact Info

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Sathish R P

Taylor made your company look incredible the way she helped me and the way she represented your company above and beyond Very friendly and professional. I will Recommend your company to others because of Taylor give her a raise and a promotion Best regards Jerry Nicastro

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Manav Chandak

Ray was extremely helpful to satisfy all my needs. I made a mistake and Ray went that extra mile to provide excellent customer service. Well done for hiring individuals like Ray speaks value about your company!

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Ritesh Sngh

Namecheap support connected me to office 365 support in AZ and James helped calm my frustration and smoothly navigate to fix the issue.

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VIKRANT RATHOD

I called Go Daddy to get information on my website and spoke to a live person "Joe" which was excellent. He spoke clear English and that was Amazing. Joe, walked me thru my website, turned it on to go live and I am elated. I will refer everyone to go daddy

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Palish Jain

Anna Camille was very helpful as well as patient with me. She explained everything we needed to do to get my site back up and working properly. I have found the Namecheap support staff to be the best in the business.

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Mayank Sharma

They are always so helpful and always have sweet people to help. Ive used them for almost a decade and am very happy :)

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DILIP KUCHELAN

On my first day using Namecheap, while buying a domain name, I changed my mind about getting the bundle of similar names but could not unselect that choice. Help staff did it for me, then linked my draft webpages to the new domain name.

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VIKRANT RATHOD

On May 1, 2024, Namecheap restricted access to their DNS API, almost breaking my website's Let's Encrypt certificates. I manually renewed my certs, set my DNS server to Cloudflare, and transferred my domains to Cloudflare. I then checked and there were four automatically generated free products, two of them being Websites generated by Airo, and the other two being Payments. The Websites were easy to delete, but for the Payments, I had to contact a Guide. After the Payments were deleted, I tried to delete my account, and got an error: "You must delete your products", even though there were no products in My Products. Namecheap is one of the two worst domain registrars ever, the other one being Enom.

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Kalpana Chopra

Joe was a great representative. He was attentive and professional and went above and beyond offering me services I needed but didn’t know go daddy offered. Great customer service.

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PUNITH SUBBAIAH

I greatly appreciate how easy it is to talk to a real person. Especially when that person is exceedingly knowledgeable, professional and empowered to actually assist/resolve any questions or issues. I am moving all 50+ of our websites/domains to be hosted by Go Daddy because of their accessible & capable associates.

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Ashish Sawant

The people at Go Daddy are very friendly and professional...a very pleasant experience

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manoj kumar Rawat

Your Customer Service Representative, a gentleman called “Aljohn”, was patient, super-professional & an uncommon paragon of excellence in this field of customer service, care more aptly.He has set a standard that will be hard to match, let alone beat. Kudos to Namecheap for having him as part of your front-line team. I recommend highly.

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Fafkart 2022

The service provided by the GD representative was Spot On ! ! ! All of my questions and concerns were addressed in a very prompt and professional manner.Excellent Work, I could not be more pleased!

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Harpreet Singh

Namecheap is great! been with them for 2 years never a problem and can always talk to someone on the phone, which makes such a difference. Would recommend 100%

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Exotica Thetropicalretreat

John Raphael was excellent ! So very knowledgeable. Very courteous Great customer service. Thank you ????

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pooja kumari

The customer service representative named Daniel was very helpful and knowledgeable. He was able to resolve my issue quickly with no hesitation. He did a fabulous job and provided excellent customer service!!!

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Ekusher Naree

Michael was totally helpful and patient. He helped me confirm account status as far as payment and operation. He connected me with Apple to resolve the email problems I have had for several months.

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AJAY PAL

My representative was AWESOME…she was very smart, well informed and she was very knowledgeable, engaging and very businesslike!!

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Shilam devi

Mr Deniz from turkey office was very helpful. He helped me to find the problem regarding DNS records. He was very patient and helpful.

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G Domains

Absolutely appalling customer service. Spent three weeks and spoke to 25 different agents. None of them resolved my issue. Constantly getting disconnected and having to repeat the problem every single time. I would not recommend using Go Daddy.

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