I spoke with Jordan and I had quite a few questions regarding my account and he answered every single question with dignity and provided some of the best customer service I’ve experience from any company. Thank you go daddy, and thank you Jordon.

The customer support rep answered on one ring, spoke perfect (native) English, was VERY chill and friendly, and solved our problem quickly, remaining on the line until we tested and verified. No transfers, no uptight person reading from a script - just a very knowledgeable, helpful, laid back rep who knew his stuff 100% and was not going to "get rid of our call from his queue" but instead did everything right TO INSURE OUR PROBLEM WAS SOLVED and that we were satisifed. Namecheap HAS *THE BEST CUSTOMER SUPPORT* OF ANY COMPANY IN EXISTENCE. It is hard to deal with other companies and their terrible support compared to Namecheap's standard of excellence.

The rep was patient and helped me through purchasing a great domain name.

The agent Vinothini was very helpful.

I had a somewhat difficulty with my Web domains and the customer service representative got to the bottom of the problem and fix the problem concerning a very urgent website redirect.

Namecheap is the undisputed leader in website development, even for bigger companies, or ad agencies wanting to white label their web services and tools. The tech support is worth $500 a month, better than a consultant on contract...and it's free!

Go Daddy, is one of the only companies left where you get a live agent and someone to walk you through and resolve problems to completion.

All concerns were resolved and business advice given.

Barry was great… Explained everything to me clearly

What a dreadfull company. I wanted to transfer a domain to Namecheap (where I already have many domains). The transfer was from 123reg. I followed al the instructions in the on-line guide (I unlocked my domain, I go the authorisation code, and a validated my contact details). The go daddy transfer page kept saying the domain was locked. So, I used their chat facility, first the automated then a real person. I say a real person, I got Himangshu who seemed as far from a human as you could get. I explained the situation, I sent screen shots from 123reg clearly showing the domain was unlocked and screen shots from Namecheap saying the domain was not unlocked. Poor Himangshu just couldn't understand. Here is the conversation, have a read, its good for a laugh!Hi, this is our virtual assistant!Tell us how we can help.You at 22:54, Oct 2:what is the email I can use to send a question to the help centreAI Assistant at 22:54, Oct 2:Unfortunately, Namecheap doesn’t provide direct email support. Would you like me to help with your question here, or shall I transfer you to a Guide for further assistance?You at 22:55, Oct 2:transfer me to a guideAI Assistant at 22:55, Oct 2:I'll connect you with a Guide who can assist you further. Please hold on a moment.Hi there! Thank you for contacting us-What brings you in today?You at 22:57, Oct 2:I am trying to transfer a domain to go daddy. I have the authorisation code from my existing registrar (123 Reg) and the domain is unlocked, but Namecheap keeps telling me its locked!!Himangshu at 22:58, Oct 2:Okay let me check it from my end please allow me a moment to check.You at 22:59, Oct 2:--screen shot fro 123reg--point 1 says it is unlocked--screen shot from Namecheap--Namecheap says it is locked! Namecheap is WRONGHimangshu at 23:01, Oct 2:May I know you are trying to transfer the domain within Namecheap?You at 23:02, Oct 2:i don't understand your question. I am trying to transfer the name from my current registrar (123Reg) to NamecheapHimangshu at 23:03, Oct 2:Yes,You at 23:03, Oct 2:"yes" what?Himangshu at 23:06, Oct 2:--link to transfer-my-domain-to-Namecheap-1592--Please refer to this link once let me know once if you face any issue.You at 23:09, Oct 2:I have been through this guide. I have already sent you a screen shot from my registrar which states clearly that the domain is unlocked, I have the authorisation code, I have verified the contact info on my domain name. What more can I do, can you provide any help?Himangshu at 23:10, Oct 2:I would like to inform you that if the domain you are trying to transfer from one Namecheap to another Namecheap account you don't need to enter the authorization. As you will receive a code on your email and from their you would be able to change it.You at 23:11, Oct 2:Its not a Namecheap domain its with 123reg. please can you pass me to another guideHimangshu at 23:12, Oct 2:I am really sorry let me help you with it. Thank you for confirming and let me help you with it as quickly as possible.Allow me just 2 minutes. Please stay connected.Himangshu at 23:18, Oct 2:May I know when you have transfer the domain?As I was unable to see the domain on you domain product page.You at 23:19, Oct 2:This is ridiculous. I HAVE NOT TRANSFERRED THE DOMAIN. I want to transfer the domain. How do I make a complaint about dreadful customer service, have you not read anything I have written?please pass me to your supervisorYou at 23:29, Oct 2:Please transfer me to your supervisorHimangshu, I have asked you to transfer me to your supervisor, why have you not done this?Assistant at 23:32, Oct 2:Looks like you may have stepped away. No problem, we'll be here to help when you respond.You at 23:32, Oct 2:Look at the messages, I have been responding to you, I have not stepped awayI have been typing

Had a large plug-in file that was difficult to upload. Amilhussain did it.

I'd been struggling trying to figure out why I couldn't accept payments on my website. I finally called to get assistance, but was reluctant because I assumed I'd get connected to some tech genius who'd make me feel dumb for not understanding their tech lingo. The absolute opposite happened. I spoke to a lovely rep named Taylor, who spoke to me in plain English and just made this experience very easy. I feel silly for not calling sooner. Thank you Taylor!

I'd been struggling trying to figure out why I couldn't accept payments on my website. I finally called to get assistance, but was reluctant because I assumed I'd get connected to some tech genius who'd make me feel dumb for not understanding their tech lingo. The absolute opposite happened. I spoke to a lovely rep named Taylor, who spoke to me in plain English and just made this experience very easy. I feel silly for not calling sooner. Thank you Taylor!

I have been using Namecheap since 2014 for website hosting and domain registration. Their services have always been reliable for me. I appreciate the variety of products they offer, like email and security features, which makes managing easy. They have great customer service too.

Smooooooth!Even as I am afraid of the Google Monsterrr, I am Eeeeelated with my conquest and also the Absolute Warrior who made it all so Fast and Easy!????????Thank you, Andrew!????

Joshua was my rep. Very professional & help!

Kylee was the absolute best! I even wrote a reference letter to her Supervisor**.

The agent I had at Namecheap was excellent. Helped me transfer my website to Namecheap & talked me through the transfer of my email accounts. Everything works great. Thank you Namecheap!