Namecheap

Phoenix, United States
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4.40
Based on 10834 Reviews

5

62.76%

4

24.45%

3

3.32%

2

5.67%

1

3.80%
About Namecheap

Namecheap is an American ICANN-accredited domain name registrar and web hosting company, based in Phoenix, Arizona.

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Hosting
Contact Info

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VIKRANT RATHOD

My problem with Wordpress had to do with a security feature that was stopping customers from downloading forms. Rhomalyn was quick to answer my question, show me how to fix myself and solve the problem.

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rajveer singh

Probally the worst support I've ever recieved. If you don't talk on the live chat for 2 minutes they chuck you back in the call, then another agent comes back into the queue and can't even read the chat log to see what you said, they then answer with some random information and then leave after you wait for 2 minutes. It's like the agents are not even trained. I have never had such god awful support in my life. This is the reason we're trasnferring our 10 domains away from Namecheap.

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Saroj poddar

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DENNIS DAVID

Angelo is the best customer service ever!!

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digital life

The representative was very helpful and professional.

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Hari U

Kevin.B was extremely helpful and full of positive vibes. Namecheap need to have Kevin. B train others on how to help and keep stressful situations calm and in it's place. Thank you Kevin.B

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Ashish Oswal

Nathan was very patient and kind. He took the time to explain to someone who is not "tech savvy" and walked me through the process of how emails and domain names work.

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Varsh K

Excellent customer service. Problem was resolved quickly.

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Yupa Ritha

Shawn did an outstanding job helping me transfer my domain to boutiquehomegroup.com. He was professional, knowledgeable, and made the entire process smooth and stress-free. I highly recommend his service for anyone in need of domain assistance. Thanks, Shawn! It is people like him and the customer service Go Daddy offers that make them a phone call I do not find painful... meaning they still believe in "live" assistance and not a Bot. Liz Bell

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SkyT InfoTech

What made my experience great is I got a live representative by phone. The representative was attentive and followed through with what I wanted. He was knowledgeable and fast. I hope i get him when i call back to purchase my next domain. Kind RegardsShandon S Edwards

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Mohsin Attar

I got to a person immediately, I did not need to go though automated phone systems.My agent was courteous and thorough. Nathan was well spoken and resolved all my concerns.

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Ran Gun

Matthew was a knowledgeable customer service rep

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JAY PRAKASH

The customer service I got today from Namecheap was a rare treat. I was understood, educated and helped beyond what is usually seen today. All those aforementioned things took place in record time with a personal touch that left me thinking "did that guy know me?" Rare in this current day.

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Amit Kumar

I have never had an easier time dealing with this. I’m so happy I’m getting my site done. My rep was the very best

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Dr. I. A. Khan

The service was as excellent as ever. The call was answered very quickly and the problem resolved.

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SUBRAHMANYAM Y V

I reached out to a repetitive with my lack of understanding of Search Engines, he schooled me and I came out of it learning a thing or two. Floyd is a people person with a awesome sense of humor, he made it very comfortable for me. So thank you so much Floyd keep being you.

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Ashish Zilpe

The customer service (tech support) representative understood my issue and told me the steps to rectify it. It's refreshing to have an issue resolved with one phone call that wasn't transferred a dozen times. Rarely do I experience that level of professionalism. Normally, my experience with support people who are working remotely has been time consuming and unproductive. It consists of multiple phone calls (or worse, emails) to multiple people to resolve one issue.

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Romero Arakkal

Andres Garnica is an outstanding service representative! He obviously possessesuperior knowledge and insight as to how to troubleshoot and rectify problems - Certainly area that I could use some help with and he was able to quickly identify and rectify my issues and eliminate them.Thank you Namecheap Team!

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Hasanv Luhan

Representative was friendly, responsive, knowledgeable, and professional. He resolved a major issue in minutes.

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Anish Sahu

Go Daddy is easy to use. Offering a wide array of choices to grow and advertise your business through e- commerce sites. Go Daddy has live, available customer service that can help with any snags you may encounter.

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