Excellent customer service! Adam, the representative, resolved my issue quickly and easily. Highly recommend.

Exceptional Customer Service because Angelica listened and instructed how to correct the situation, which is building a website dedicated to my father, Sidney Eden (Actor, Director, Producer).

Agent was friendly, professional and patient.

Michael was an excellent communicator, supported me as a senior citizen by being patient and kind, but, most important, by achieving the reason for my call for help. He also suggested an added feature to make my email activity more secure that I assessed as needed. I am very happy with Michael's guidance and the outcome.

Go Daddy. I love you because your business model is focussed on serving customers by friendly, efficient humans, not bots!

W..The,,F..K...I just want to see my listings !!!!!!

The Representative for Go Daddy named Shabir did a wonderful job of explaining options open to me for 2025 as well as solving my problem for 2024.As a result of his knowledge and communication skills, I recommend Go Daddy most highly. Thank you, Shabir.

Nelson Jay was a phenomenal Customer Representative for Namecheapcom. He was very instrumental in helping us to get our email setup correctly as well as get going with our website design. We are so appreciative for his knowledge and expertise and his consummate professionalism.

I am extremely disappointed with my experience using Namecheap's support for the reseller plan. I spent a significant amount of time communicating with their team, only to receive incorrect information that led to further complications.I was not informed that I needed two separate accounts to manage checkouts on my website. This should have been clear from the beginning, but when I tried to build my site, it became evident that having two different checkout options simply didn't work. To fix this issue, I discovered I would need an API key costing an additional $249 on top of the $119 I've already paid.What's worse is that upgrading isn't an option; I'd have to purchase a new plan without any possibility of a refund for my current one. Additionally, using the basic reseller plan requires two usernames—one for Namecheap and another for my website—which adds unnecessary complexity. To top it off, Namecheap doesn't provide all domain extensions, which limits flexibility. Overall, this has been a frustrating experience with poor communication and support. I hope they can improve their service in the future.

Every call was taken care of with patients. I was helped all the way through. Very pleased thank you go daddy

I won the auction and it alerted me that I won but when I got on to pay it said I had lost. UPDATE! I sent a detailed email to Auctions at Namecheap as I was told to do by a Namecheap representative and its has been days and no one has addressed my email or what has happened to me on how I was very suspiciously declared NOT the winner after be alerted I had won and I watched the timer count down to zero and the alert told me I had the winning bid....I have to wonder who really got the web site I was bidding on... Scott Neff

Matthew solved my issue quickly and efficiently with wonderful customer service!

So far, I had a GREAT service from Namecheap, except one goof up that happened today. I registered a domain somthinglike.jobs (Not real name of the Domain). Not only I registered it but also extended my registration for 10 years for that I paid $1141.70.A day after I get an Email that my registered Domain has been cancelled and money has been refunded to my original credit card.When I went to Namecheap.com to see why it was cancelled, to my surprise I see the result that domain has been Taken, I was wondering who has taken, because I was the one who registered. Then I went to check WHOIS database, and there the message says that this domain has not been registered.My question to Namecheap, is when I registered it and extension my renewal to 10 years why it was cancelled after one day. I registered it on 10/3/2024, and I get an email of cancellation on 10/4/2024.This is major goof up by Namecheap, I called the support and there a support person open a ticket for me now waiting a call from Namecheap to explain why my registered domain was cancelled.THE SUPPORT PERSON WAS VERY PROFESSIONAL WITH ME AND LISTEN MY COMPLAIN> I AM VERY MUSH HAPPY WITH HIS PROSESSIONALISM!!!

They solve issues

All companies should be fortunate enough to have customer support agents who are as knowledgeable and helpful as the agent I spoke with at Namecheap.

A trusted source. Representatives are always knowledgeable, professional and patient.

Very helpful tools especially the upgrade of POS make it really convenient for small business owner

She was very professional

Found a domain, purchased it to receive an email receipt with the wrong Domain name. They are telling me it is not available and i have to purchase it from a Broker and now they will not offer me a refund when their website told me it was available in the first place. BEWARE of Namecheap and make sure you triple check everything as they wont offer you a refund. They will blame you for their scamming system. BEWARE.

Santra1.com