John was very knowledgeable about the my needs and he explained to me what he needed to do and he did it very quickly thank you

Service and problem solving was amazing …. Great job to the customer rep that helped me ! She was amazing and patient!!

It’s important to know that while choosing Namecheap websites builder, you are not alone, there are professionals sitting on the line, as Adam, who helps me to solve the technical problems in a second!

Customer service is excellent

Working with Go Daddy, is always a awsome experience

Customer service is great with Go Daddy always pleasant and truly make sure they get the problem fixed

very knowledgeable.

I had an email problem and got it fixed.

I’ve been with Namecheap for 10 years now.. I’ve found their call centre quick to respond and correct any issues.. very few to no server issues across the years.. a very good, functional, and supportive service

Your customer service was terrible, they didn’t call me on my appointment and when I reached they took three and half hours to do nothing, nothing. Jessi wouldn’t transfer to anybody else they preferred that I cancel my business instead trying to find a way to earn it and keep it.

Cynthia was my customer service agent and I have never received better online. Customer service from any company anywhere anytime. She was knowledgeable never once having had to go ask a supervisor or ask someone else she knew exactly what she was doing. She was very patient with me. I’m 72 years old and not the most technical when it comes to computers and she understood that and patiently worked through with me what Many people who grew up with computers would find run the meal questions but for me were difficult. I don’t know how long she was on the phone with me, but it was probably 45 minutes to an hour and we got to the end and I was completely taken care of. I was completely happy. If I had a business, I would hire her in a heartbeat.

Diego was great, concise, patient and thorough!

Representative was very easy to work with! Listened to my concerns, asked questions to gain more understanding of what I wanted to do, and explained options clearly! Saved me some money, and simplified things going forward! Thank you.

Every interaction has been excellent so far. I am an older and a technophobe, so they have been very patient and kind in dealing with me. The changes have been accurate, and the ad they created for me was lovely. Happy so far!

To be honest, i had lost confidence with Namecheap support, as i was about to transfer all my domains to another vendor, today with a blessing i spoke to a Vinod who has convinced me to stay, a process of my payment method will be fixed and with confidence. so thank you Vinod, i really appreciated your support, you deserve a pay rise to be honest. Thank You

Love you guy very helpful

Your customer service assistance is greatly appreciated. I got my issue taken care of in a timely manner and done to my specifications. Thank you.

I recently bought a website and email to upgrade the technology of my business. It took some doing, but with the help of Rommel at Namecheap I am happy with my website. The email addition is great too!

He was very helpful

Rep was very professional and paid attention to my needs