Namecheap Customer Service was very helpful at almost 8:00pm (PT).Friendly, knowledgeable, and helped with a solution. Thank you!

Marvin Joe at Go Daddy is the high service benchmark

Great trustworthy company and very knowledgeable and professional.

Very disappointing experience with NamecheapI purchased a domain from Namecheap for my business, Daymond Protection Group, and migrated my website to the new domain daymondpg.com. I was told everything would be handled automatically within 24 to 48 hours and that I didn’t need to do anything on my end.However, it’s been a full week, and the SSL certificate still doesn’t work — the site shows up as not secure with a warning triangle.Even worse was the customer service: one representative told me I’d have to pay extra to get the issue fixed (despite being told everything was included), and another one, Luisa Rodriguez from the Sell & Support Department, was extremely disrespectful. She sent me a complicated guide that I don’t understand and then hung up on me.Overall, this has been a frustrating and negative experience. I do not recommend Namecheap, especially if you’re not tech-savvy and expect real support.

Marisa was extremely helpful and professional. She was able to address all my concerns and advise me in the right direction. Couldn’t be happier with the support I received.

Representative was very helpful with correcting a very important email issue

Excelent service from Rossana Camacho.Thank you Rossana you’re the best!!!!??

I called to sort out my domain renewal because it was one day before my nine year renewal and my credit card on file had expired. I was helped by Customer Service Rep, Angel, and she was just that - an angel. She answered my questions and fixed my account in record time. I have been with Namecheap since they began in 1997 - when any domain name cost $35 for one year - and I will never leave, despite offers from other companies. Namecheap stood out from day one - they offered phenomenal service and products back then and they are still number one in my book. And as long as they have helpful CSRs like Angel, who will take the time to offer personal assistance, I will be a Namecheap client and be sure to recommend them! Namecheap Go!

Great technician very knowledgeable.

The Go Daddy support team on the phone are super helpful, friendly humans. Been with them for years and alway lovely guys on the end of the phone when you need them.

the agent was informative and very well versed in resolving my problems

Fantastic help from customer support. Helped us get out of a frustrating situation very quickly.

I appreciate Namecheap, because I get to talk to someone who is in the US and speaks English and can provide support in American

Quick and decisive technical support that I needed for resolving adding new DNS records to my domain

My experience was great because the representative was kind, friendly, and easily explained the situation.

rep helped me right away and was friendly

The customer support chat support is shocking. The representatives appear to be dealing with several customers at once, every time you type something it takes between 5 and 10 minutes for a response. I have today spent over 90 minutes chatting and they still haven't dealt with my enquiries. Very poor service

I have put in for support with my new website which they published before Christmas without my permission. I have no log on details and unable to edit my website since they took it down after I asked them too. I have been dealing with Zach from customer services for the last 2 months now and STILL have not been able to speak with anyone who can help me. I’ve paid £2400 for a website and service and have still receive no support and still don’t have any editing access. I am extremely unhappy with the services carried out and I will be asking for a full refund. This has been months of ongoing back and fourth. Phone calls. And no one has helped. Extremely unimpressed and would not suggest them to anyone.

The only thing i would let Namecheap know is that your help number is off by too many digest. +353 1 659 5976 is confusing and too many digits.