Top good to be true. We paid 200 euro for an e-bike. Never saw the bike. Thank you Rico!!

Our experience with Namecheap has been nothing short of a nightmare—particularly their webmail services. For over two months, we've been plagued with constant "Mail delivery failed: returning message to sender" errors and email blocking issues for no valid reason. Despite multiple support tickets, we received no real solutions, only scripted replies and temporary workarounds that never addressed the root problem.Our business heavily depends on email communication, and Namecheap's inability to ensure reliable, secure email delivery has severely damaged our operations. Important client emails were blocked or bounced, leading to lost opportunities, delayed deals, and broken trust with our partners.The worst part? There's zero accountability. Namecheap failed to offer any protection, transparency, or urgency in resolving this issue. As a result, our company suffered in ways we never imagined.If you value your business and professional communication, stay far away from Namecheap. Their webmail service is unreliable, outdated, and outright damaging to any serious company.

Shane was very helpful with all my questions and my purchase. I will definitely ask for Shane in the future

Superior customer service. I couldn't ask for a better experience.

Nico is his work name by his regular name is Rhyme Arvin- went above and beyond with helping me on my security issue with my company outlook email. The phone call lasted a span of almost 2 hours, but once I was done he was able to explain to me what had happened, help me fixed it and put extra security precautions in place, and also saved me future headaches with assisting me with fixing multiple problems internally on my Namecheap and outlook accounts. Issues that if I didn’t get thorough directions on how to fix: I would have missed them all due to my inbox on my Outlook email being down without my knowledge. If it wasn’t for him my electricity would’ve gotten shut off, my credit would’ve got dinged, I would’ve missed a payment on my student loans and a lot of other major problems I would’ve had a lot of other headaches for me personally and my company that for the next six months to a year minimum if he didn’t take the time out to go through this issue thoroughly for me, and figure out what happened so that we could both understand. Thank you Nico/Rhyme Arvin!! I wish I could talk to you every time I had to figure out something with Go Daddy/Outlook. You’re amazing man!!

Excellent customer service! The representative was able to troubleshoot my problem within a minute. He resolve my problem within another miniute.

Sherran Thivagar was amazing, so helpful and patient he deserves all the flowers and a raise!! He was such a help during my call that lasted over an hour.

They really hang in there to see that you are helped and explain everything to you. Apple has competition for customer service if go daddy keeps training agents like I had today.

Greeat service for business to manage product in one platform. Customer Service over the phone are always very helpful and detailed when required

I have been waiting for my Outlook account to get active for one month I am waiting every time they say wait for 24h we will get back to you but there's no action I regret choosing Namecheap

im a small business owner I dont know about their hosting services but this is what i know of Namecheap recently i forgot to renew my domain and when i was trying to buy it again it says Namecheap is the new owner and the domain is on sale for 6000$.domain name is khazarshoes who would need this other than me?and this is not even a Chinese or Indian company this is a us company

The service was quick and efficient

I was so pleased that I could actually speak to somebody! Benito was great. He took me through connecting my new website address to my existing domain and made the whole process easy for me.

Namecheap has a unique talent for ruining everything it touches. Three years ago, I stopped using them as a domain registrar, and now they've outdone themselves by ruining the WP Manage tool too. They should train their developers in asynchronous web development.

Danielle was knowledgeable, fast and kind.

Honest, good value, easy to work with. I have used Namecheap for well over a decade and they are so helpful and honest.

It was not a first time.I'm developer and woring with a lot hostings. Only in Namecheap it can happen that customer (video call with me) click to domain, click to "DO NOT USE AI TO BUILD WEBSITES" check websites (we have a lot), and thats all. Today I want to visit websites and 7 of them has Coming Soon page. Tell me plase, who give you rights to replace all data to your AI? Who? You destroy all Google indexing. All pages now in Google has 404. Bravo. Namecheap is the worses hosting I ever seen. This situation is the final red line.I connected to support, he solved problem. We should wait 24-48 hours. Nice!Have pity on people, fire them and remove your hosting from the network

Thomas had a vibrant personality! Very helpful and great customer service!