When I decided to make my own companies website, the name that I had heard on the radio was Namecheap. I went on the website builder - it was very straightforward and easy to navigate. I am over the moon with the results and the representative at Namecheap I spoke with (Sheraz) was a great help.Thank you Sheraz and the Namecheap team!

I'm extremely frustrated with this company. I've been trying for weeks to get a refund for a mistakenly added product. Contacting them is nearly impossible—no response to emails, and their chat feature doesn’t work. I’ve called three times, waiting over 30 minutes each time, only to be put on hold for 40 minutes with no resolution. They promised to follow up but never did. Avoid this company—it's a total joke!

Clear, polite and helpful service

Consistently great customer support for the past 15 years I have been with Namecheap, They always look after my needs.

In several moments of madness I had created a professional email (which is free with Go Daddy as oppose to an Microsoft 365 Outlook email. Naturally my free email was pointing to my domain and i had a complete separate email created for Outlook which was meant to point to my domain. In a nutshell, Sebastien understood the issue before I had finished explaining. He explained he would have to delete both accounts and to save any important emails. He then created my Outlook email with my domain name so effortlessly.

Incompetent shysters!Trying to move my domain away as it's up for renewal. Everything moved away 18 months ago, but the domain registration was left behind as it was paid up. Can't transfer now as the domain is simultaneously expired AND doesn't expire for several weeks - which is the anniversary of the date I registered it. Level 1 support hasn't seen anything like it, don't know what to do, and have reported to Level 2...who will take up to 5 business days to get back to me. Suggestion in the meantime? Just pay it, and then transfer it out anyway. But why would I reward poor performance with more of my money?I left because of this sort of incompetence, and i'm no more impressed now. At one stage, I had two different logins for the same account because sometimes one worked, sometimes the other did, no one really knew why and why would they bother sorting it out when they could just sort me out a totally different login but leave both active?

they run a scam with premium domain registration

Excellent service! I highly recommend Namecheap!

great support with help to create a new email

My experience with Namecheap Customer Support has always been very positive. First of all, I value promptness and Namecheap Support always responds promptly. If they are not available, their auto-system is extremely well designed and inform you of "wait" options.Their agents are respectful, courteous, pleasant and very well trained to solve problems. The key is to me is that they are local to the United States (not in a land across water!!!). I highly recommend Namecheap.

Overpriced, marginal service, food was "meh". Do not recommend.

Working with Garrett from Namecheap was a great experience. He was very knowledgeable and helped with our issues quickly. Our issue was resolved to our satisfaction.

The product is very good with an ease to working with it .

I called Namecheap about a billing question. The person I spoke with was very knowledgeable and offer some other solutions to keep our domain name safe. Very satisfied!

Namecheap is my number one solution for all of my domain needs.

Namecheap might not have everything that some of the competition has (cname flattening), but what it does have it does well. It is for this reason that I have no hesitation to give it five stars. The user experience is straight forward.

Namecheap is the gold standard in customer service. Allways on the ball and on the money with tech and billing.

Incredible knowledge and support from representative

Chris was extremely helpful.

I've been able to depend on Namecheap for years. The consistency is important.