As a long term customer over 25 Years, very disappointed in the lack of frontline support!Customer service did not offer second layer support which would have been helpful resolving my issue!

Yes it's good ????

amazing costumer service, he also answered questions I was thinking of asking.

Excellent Service!

Always excellent support. 24/7, US based, English speaking support. Their services cost a little more than others on the Internet, but the support loan is worth paying the extra money for their services!

Outstanding customer service! Knowledgeable and thorough. Issues resolved quickly.

Mark James Smith’s behavior made the stay really uncomfortable. He would enter rooms without knocking, even during private moments. At times, it felt like he was listening to or spying on our conversations. His constant presence made us wonder if there were hidden cameras. I wouldn’t recommend staying here if you value your privacy.

So impressed with rajkumar! He was so patient working through a complex concern. The best guide I have ever spoken to from Namecheap! Thank you.

I have decided I have to revise my review. I have had a very difficult time the entire week over what has turned out to be a serious problem. The first few days were very difficult and I did not feel I was taken seriously. However, I am working with someone who is taking care of me now and I am very grateful.

As a business owner, I am thrilled to share my five-star experience with Namecheap.com. Their comprehensive suite of services has been instrumental in establishing and growing my online presence.Exceptional Features and FlexibilityNamecheap offers a wide range of plans that cater to businesses of all sizes, from startups to established ventures. Their Ecommerce Domain Bundle is particularly impressive, providing essential tools for online marketing, inventory management, and sales across multiple platforms like Amazon and Etsy. This flexibility allows me to tailor my plan to suit the specific needs of my business.User-Friendly InterfaceOne of the standout features of Namecheap is its user-friendly interface. The website builder is intuitive and requires no coding skills, making it easy for anyone to create a professional-looking website quickly. The drag-and-drop functionality simplifies the process, allowing me to focus on what matters most—my business.Robust Customer SupportNamecheap's 24/7 customer support is a lifesaver. Whether it's through phone, chat, or email, their team is always ready to assist with any issues or questions I have. This level of support ensures that my business operations run smoothly without any technical hiccups.Comprehensive Marketing ToolsThe marketing tools offered by Namecheap are top-notch. From SEO optimization to social media management and email marketing, these features help drive traffic to my website and enhance my online visibility. The ability to manage everything from a single dashboard is incredibly convenient.Affordable PricingNamecheap's competitive pricing makes it an attractive option for small businesses. The cost-effectiveness of their plans, combined with the extensive features offered, provides excellent value for money.In conclusion, Namecheap.com has been an invaluable partner in my business journey. Their reliable services, ease of use, and supportive customer service make them a top choice for any business owner looking to establish a strong online presence.

I had a wonderful customer experience with Farah, she helped me purchase 2 products, Namecheap is the best company to deal with. Definitely recommend them for all my email and website services.

The representative Mr Silas Majoni who assisted me not only resolved my needs he also went over and beyond my expectations. He patiently listened to my requirements and then resolved them. He then asked me some troubleshooting questions and went on to resolve my other IT quirks that required fixing..... and all this done in quick time. Silas is very efficient !!

The customer service person was very knowledgeable and helpful. Communication was awesome. She was able to understand my issue right away and had a quick solution that did the trick! I wish all customer service departments were as good as Namecheap's!

Costa helped me on the phone and he was professional, articulate, and intelligent. He knew exactly what I needed and went above and beyond. Costa is an asset to Namecheap. I REALLY appreciate quick, excellent service, and that is exactly what I got!Jami

Taylor assisted me over the phone and was amazing. She listened so well, Cared about my situation, and proactively got things done to provide exactly what I needed.

I registered a domain and hosting, but had a little question. Turned out that I made a completely wrong choice in the package I selected. The representative was extremely friendly, patient and clearly had my best interest in mind. Together with me he made sure I now have the perfect solution. I am very pleasantly surprised! The technical services are great, fast and reliable.

If I could give zero stars I would. 1) why the hell am I paying so much but don’t have the option to change my domain if the new one is available? 2) my email doesn’t even work thanks Namecheap and 3) 5 days to get a refund is stupid you’re a trash company and I hope you go out of business.

Customer Service was awesome! Michelle answered my questions and went above and beyond what i had asked.

their website does not function well at all! I pay for something and I still get popup windows telling me the product will expire.I am building a website and want the premium service. But the free trial will not end until it expires. Then I can pay for the premium and build the site with the premium features.Namecheap is very frustrating..