Namecheap

Phoenix, United States
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4.40
Based on 10834 Reviews

5

62.76%

4

24.45%

3

3.32%

2

5.67%

1

3.80%
About Namecheap

Namecheap is an American ICANN-accredited domain name registrar and web hosting company, based in Phoenix, Arizona.

Tags
Hosting
Contact Info

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RONIT ROY

I Namecheap today to have one of my domains removed. I spoke with Representative Kirti and she was very sweet and humorous might I add. She was very professional and knowledgeable about the information I needed. Kirti is a true asset to Namecheap and I wish her personality was in every call center worldwide! KUDOS to you Kirti! ~Blessings~ P.T.L. Sims

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S Shusma

Representative who assists me Mr. Mark Joseph was extremely kind and very professional

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Sanjay Dhure

Having my first domain purchased and reserved by Namecheap for almost 4-years, they made it easy to redirect it for the freewebsiteguys.com to develop my first website. Look forward to having the new domains develop next.

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Ha Pra

Namecheap team has been exceptional with helping to migrate our website into their hosting platform. They are able to do what most others cannot or will not for minimal cost. They have been very informative, patient, and helpful. Can't wait to see the finished product.

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Sachin Bansal

Marco helped me all throughout the purchasing and setting up up the email

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Bachen Mathew

Customer service rep Jordan was amazing. Super friendly and helpful!!

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Maheswaran Kannan

Really good domain name service provider, but it's AI support chatbot is terrible. Variety of services and customer dashboard are good.Chatbot is very slow and unresponsive, cannot handle middle-level or complex support requests. Basically regurgitates the Namecheap FAQ with a delay. Not helpful, wastes the customer's time.

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Mukul Arora

Knowledgeable, efficient and respectful customer service.

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SURENDRA JANGIR

Colette was not able to figure out exactly what happened that caused me to initially call in, (I believe a software issue) but she was able to find a creative work around and was very polite and professional the whole time! (I, on the other hand, was very frustrated.) Her work around checked all the boxes and got me back in business!! The customer service team is lucky to have great CSR like her!

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Pare M

Lindsae was so knowledgeable, she went far and beyond to research an answer for all my questions, I am very satisfied with her service

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Seemanthaz Zippco Trading Establishment

Tessa gave me options that was price competitive. Also she was vey informative

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Aalok Pratap Narayan Singh

The customer service person was knowledgeable and very helpful

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Apex Systems

There are provide best handyman services at affordable price. They have quality teams and work was very professionalism. That"s Why I Highly recommended best handyman services in singapore take the service get better and sustainable results.

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Shrikanth Soni

ANA was AWESOME led me through fixing my problem !!!!ANA'S mastery of the English language made it so easy for me to follow along !!!!ANA'S cheery personality made every thing flow smoothly !!!!

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NowFloats Support

Great experience! Super helpful!

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DOMAIN ADMINISTRATOR

I was put in contact with a live person almost immediately. He was friendly and resolved my issue very quickly.

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Abbas tt

I love that the person I talk to on the phone was in the US and spoke English. I could understand him well and he helped me understand my purchase because I had never dealt with buying a website before. He resolved all of the issues that I was reaching out for.

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suraj chauhan

I purchased a domain and the system processed it twice. I have disputed the second charge and they still have not sent me my extra payment of 44.95 back. They also removed my access to my domain because of the dispute. So not only did I pay twice for it I also don't have access to it either. I was told it could take 90 days for the payment of the additional charge (I’m still waiting). They have not fixed the problem of my access. I was told months ago that they would fix the problem and it still isn't resolved. So ultimately they are taking my money of almost $90.00 and have given me nothing.

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NowFloats Support

Excellent customer service staff. Pleasant, kind and gets the results needed. Quick and precise communication. Great website very easy to use and navigate.

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Tariq Prafull

Very helpful when I called customer service.

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