Namecheap

Phoenix, United States
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4.40
Based on 10834 Reviews

5

62.76%

4

24.45%

3

3.32%

2

5.67%

1

3.80%
About Namecheap

Namecheap is an American ICANN-accredited domain name registrar and web hosting company, based in Phoenix, Arizona.

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Hosting
Contact Info

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aabid ali

Excellent service AND very attentive client care Telephone Line got cut off and surprisingly someone from GO DADDY called me back right away with concern to why we got cut off and was willing to assist me.This is a WOW

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Connecting Dot Pvt Ltd

Namecheap IS A GREAT PLATFORM FOR ALL BUSINESS TYPES !

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GAURAV KHANNA

Customer Service Rep was outstanding, patient, & understanding. Walked me thru the steps to help me solve a tech issue

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Somnath DAS

Customer service was wonderful. The rep was helpful, knowledgeable and kind. He answered my questions, explained new products and helped me initiate service with newly installed items. I wish prices weren't so high, but otherwise I feel like there's always quality help when you need it.

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Masth Kuram

Beyond professional and super kind and patient.

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Mohammad Saif Shaikh

The support agent was very helpful and efficient.

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SAMMIR INAMDAR

Great to be able to talk through the query with a real person and friendly and helpful staff

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SAMMIR INAMDAR

I didn’t have to spend too much time fooling around with automated responses before being connected to a live person. Once connected with Alan, he was both very knowledgeable and patient. It was an easy, no stress call.

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Abhilasha Basuu

The service rep took time to go fix my problem. I did not feel he was in a hurry to get me off the line and really wanted to make sure I was taken care of. Nice to feel getting my problem fixed was more important than getting the call done.

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Abhijit Bhagwat

The rep was excellent and went above and beyond and saved the day!

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Abhijit Bhagwat

Artrell had the excellent competence as both tech and as caring salesperson who knew the best, reasonable option for us in selecting our publishing platform with Namecheap. Thank you Artrell!

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SAMARPANN SILICA GEL

Excellent technical support

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Nitin S Rajyaguru

Very helpful customer service when upgrading. Even if he did not have all answers, was thoughtful in speaking to supervisor and coming back to me.

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Nitin S Rajyaguru

Spencer was super quick at figuring out what the issue was with my email and was able to help me gain access to my emails. He guided me through it along with explaining why I was having issues and how to avoid it in the future.

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Jai Maa Siddhidatri Enterprises

Great experience! Customer service was domestic and the best I have had in years. Patient, knowledgeable and I only waited 2 minutes to be connected. I purchased two domains and cannot wait to see how my businesses grow!

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shuaib malik

Garret was very helpful in making me make the best decision for my organization’s website. He was patient and friendly which made the process much easier. Thanks for all your help Garret!

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Suresh Kumar

The Go Daddy folks have always been the most helpful, courteous and knowledgable pros on the internet. I'm always happy to deal with them.

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Arati Hubli

Phillip was great. These days it is si aggravating to get a CS rep you can’t understand, English is terrible, they have no idea how we speak. Go Daddy rep Phillip is prime example of what we Americans are hoping will happen with all companies.

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Nikhil Khamar

Kyle was very pleasant, went above and beyond to help me resolve my issue. He made it clear that he shouldn't stay on the phone to wañk menthru step by step, but quickly took me through the steps, and had me on my way!Considering I have call center background, I understand the importance of find a solution, speedily. He did just that! Great job, and great cx service! Oh, and he even went as far as to try upselling me (although I ddnt take the offer just yet), he hit each and every selling point on his call!

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Parth Modi

Knowledgeable staff. Patience. Supportive. Went above and beyond to gather additional information. Provided various options. Possibly follow up plan for more information. Respectful. Professional and ask if there was anything else I need help with.

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