I noticed that emails sent to my Namecheap domain had stopped coming. I rang and was very capably advised, and the problem was corrected in about the predicted 24 hours. Very happy thanks

Agents easy to work with, efficient at solving problems.

Customer service was exceptional. The representative was able to help. Went above and beyond to even correct a blunder that I had made less than 12 hours prior. My internet was slow and I was not very familiar with the website navigation, but he stayed patient with the process. It was much appreciated.

Pretty good overall Helpful and Friendly and able to arrange everything I needed to do

Great Customer ServiceThe staff is outstanding!

I was dreading to call because of how aggravated I was. But so glad I did. Jon was very professional and willing to help me and answered all my questions and I'm so grateful and glad i called.

The technician that answered my call was incredibly helpful (AGAIN!!)

Mercedes was very helpful in my situation and issue was resolved within minutes of the call. Thank you

Scott was very patient and helpful

The customer service representative Evan is very helpful on what you currently need and what your needs will be in the future

Building this site with Namecheap has been a pleasure. I am not tech savvy nor have I ever built a website before they have been. Truly accommodating and I'm looking forward to launching the site.

I didn't have a great start due to issue with a designer BUT, my mind was completely changed when I got the support from marketing services and the OCEO.Guys, you are amazing! You saved my site and you made my business come to live. Thank you VERY much for your ongoing support!

Go Daddy took my call and help me fix my issue quick!Love the Excellent customer service that I have always received from them! I would highly recommend them for hosting Domains and email.

WARNING: DO NOT TRUST THIS COMPANY.This is the most incompetent and infuriating service I have ever dealt with. They terminated my account without any clear explanation, claiming I "violated their policy" and that my website might have malware. This is absolute nonsense since my website is hosted on Shopify—a reputable platform. Their baseless accusations and vague responses show how little they care about their customers.I wasted six hours of my life trying to communicate with these clueless individuals, only to be met with meaningless apologies that did nothing to resolve the situation. They couldn’t provide any real answers or solutions, leaving me completely stranded.What’s worse? I lost all my domains because of their gross negligence. YEARS of work down the drain because of their reckless and unprofessional behavior. If you value your time, money, and business, STAY AWAY from this company. There are countless better options out there—don’t risk everything by trusting these amateurs.Edit:No thanks. I’ve already spent 6 hours trying to get answers from your team with no resolution. For anyone considering Namecheap: if you value your business, stay far away. A quick online search will show countless stories of entrepreneurs losing everything overnight due to their vague policies and unprofessional handling. They may excel at getting you onboard, as all these invited reviews suggest, but the real test is support—and that’s where they completely fail. Don’t be fooled by the initial experience; their support is a nightmare.

representative KEVIN took the time to figure out why there was a problem, and then instruct me to make the proper entries to correct the issue.

Namecheap always resolves whatever issue I may have and makes it simple enough for a lay person to comprehend. It always is smooth and seamless; no pressure.

Namecheap helped me resolve my questions and handle my account very well.

I owe points when it comes to being tech savvy and Derek was more than helpful and patient in getting me set up with my new website. Site is up and functioning as expected. Great job.